News

Keep up to date with the latest news from our network, including information on improvements, popular journeys, onboard events – even Royal passengers.

News

Rail improvement works taking place in West Cornwall

Works to improve parts of the railway in West Cornwall begin tomorrow, with amended train services and replacement buses in operation to keep people moving.

Heroes of WW2 to be honoured in train namings

Great Western Railway (GWR) will mark 75 years since the end of World War 2 and peace was declared in Europe by naming six trains after remarkable individuals involved in the conflict.

Famous Five take their next GWR Adventure

Great Western Railway has launched the next chapter of the Famous Five adventures.

Massive customer satisfaction gains for train operator GWR

New trains have helped drive an 8% improvement in customer satisfaction and a massive 13% rise in satisfaction with train punctuality for train company Great Western Railway.

Birthday boy Ewan gets VIP treatment on tour of GWR station

Young train fanatic Ewan Kaczanow enjoyed a birthday surprise to savour with a VIP tour of Exeter St Davids station.

Banish the winter blues with a cuppa at GWR

GWR is teaming up with the Samaritans to support ‘Brew’ Monday on 20 January. The third Monday of January is often known as Blue Monday – the most difficult day of the year.

Thousands of train tickets available from as little as £5

Thousands of low-cost train tickets are now available as Great Western Railway (GWR) launches its January sale.

GWR launches mobile assistance service

Train operator GWR has launched a mobile Customer Assistance Team to help those with reduced mobility to be able to travel with confidence. Until recently those needing additional assistance are helped onto a train by one colleague and met at their destination by another, meaning that customers can become anxious about being met, and in some instances are unable to alight at smaller, unstaffed stations. The new 10-member mobile team means that a member of staff can travel with the passenger, taking care of the entire journey experience and ensuring continuity of service.

Landmark achieved as GWR run electric trains to Cardiff for first time

On Sunday 5 January GWR ran electric trains to/from South Wales for the first time, bringing significant benefits to the country.

Travelling by train this Christmas? Here’s what you need to know

Rail passengers travelling over the Christmas period are being warned to travel early and to check their plans before leaving home as Network Rail continues maintenance works this Christmas.