News

Keep up to date with the latest news from our network, including information on improvements, popular journeys, onboard events – even Royal passengers.

News

Great Western Railway scoops top rail awards

Great Western Railway has scooped the top award for Outstanding Operating Team, as well as being recognised in three other categories, at a prestigious rail industry awards.

GWR records highest score for customer satisfaction

Great Western Railway has today achieved its highest ever score for customer satisfaction according to independent transport user watchdog, Transport Focus.

Better travelling experience for passengers as new footbridge and lifts open at Chippenham station

Passengers travelling to and from Chippenham station will now find their journey a much easier experience after a new footbridge and lifts were officially opened by Network Rail today, Friday 22 January, as part of the company’s Railway Upgrade Plan.

Do you use the lifts at Plymouth or Newton Abbot station? Read this.

In January Network Rail will conduct works to replace the current lifts at Plymouth and Newton Abbot Stations. Work in Plymouth will start on 18 January 2016 on lifts to Platforms 3/4 and 5/6.

Rail companies offer thanks to passengers following Christmas works

Great Western Railway and Network Rail would like to thank passengers for their patience following the completion, on time, of railway improvement work in the south west and Thames Valley.

Travelling by train this Christmas? Advice for Bristol customers

GWR is urging passengers travelling through Bristol to check journey times before they travel over the Christmas period.

Travelling by train this Christmas? Advice for South Cotswolds customers

GWR is urging passengers travelling through the South Cotswolds to check journey times before they travel over the Christmas period.

Travelling by train this Christmas? Advice for Devon and Cornwall customers

GWR is urging passengers travelling through Devon and Cornwall to check journey times before they travel over the Christmas period.

Travelling by train this Christmas? Advice for London Thames Valley customers

GWR is urging passengers travelling through London Thames Valley to check journey times before they travel over the Christmas period.

Travelling by train this Christmas? Advice for South Wales customers

GWR is urging passengers to check journey times before they travel over the Christmas period as Network Rail carry out vital works to modernise the rail infrastructure.

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