Customer and Communities Improvement Fund

Through our fund, we support projects across our network that address an area of social need and benefit local communities.

Bidding now open for the 2020/2021 Financial Year

We are now accepting bids for delivery between April 2020 and March 2021. We expect to have over £750,000 funding available.*

Guidance Booklet

This provides key information on how to apply to our CCIF. Please click below to download the guidance booklet.

CCIF Guidance Booklet 2019

How to bid

You can submit a bid to the CCIF using our online application form. To begin your application please click here.

Bidding deadline

You can submit an application anytime until 17:00 on 8 September 2019.

CCIF Template Application Form

You can download a template application form here. This is for reference only and we will only accept applications using our online link above.

If you are unable to use the online application form to apply please contact us at

Previous CCIF funding awards

If you have any enquiries about submitting a bid to the CCIF please email us at

*The current GWR franchise finishes on 31 March 2020. In November 2017, the DfT announced their intention to award a further franchise to GWR, and the 2021/21 CCIF programme is dependent on this being concluded.