Frequently Asked Questions

Can I take my wheelchair on the train?

All GWR train services can carry manual or powered wheelchairs up to the following dimensional and weight limitations:
  • Width 700 millimetres (650 mm on First Class Coach G on High Speed services)
  • Length (including footplates) 1200 millimetres
  • Weight (including passenger) 300 kilograms
As wheelchair spaces are limited, we recommend that you book a space by calling our Assisted Travel Team on 0800 197 1329 at least 24 hours before you wish to travel. Through this number we can also provide you with any additional help you may need for example with your luggage, or changing trains.

You can also book online via our Assisted Travel page.

Category: Assisted travel

Other Assisted travel FAQs

Can I get help getting on and off the train?
Answer