Frequently Asked Questions

Will I get a receipt for the tickets I purchased?

Yes. If your tickets are being delivered by post then a receipt will be enclosed with them. If collecting from a self-service ticket machine the receipt will be printed with the tickets.

There are no VAT charges on train tickets.

Category: Booking your ticket

Other Booking your ticket FAQs

Do I have to buy my ticket before I travel?

Are period return tickets available on every route?