Travelling with children and small animals


Children should be mature enough to understand the risks involved with rail travel. It is up to a child’s parent, or guardian, to decide if they can travel alone.

If we’re worried about a child’s safety, we'll contact the British Transport Police for help and advice.

Travelling with babies and small children

  • ensure you can all sit together by reserving your seats as far in advance as possible. You can do this when you book your tickets, over the phone on 03457 000125 or via Twitter @GWRHelp. Seat reservations are free of charge
  • all prams and pushchairs must be collapsed and stored in the luggage racks at either end of the carriage, so travel with one that is easy to put down and up. If you need help collapsing your pram or pushchair, please ask a member of staff
  • if you are taking a small baby with you on the train you may wish to take a baby carrier or sling as they will not be able to sleep in their pram
  • for long journeys take some colouring books to keep little minds busy. Let us know on Twitter @GWRHelp or on Facebook Messenger @GWRUK before you go and we will be happy to send you an activity pack
  • all of our onboard toilets have baby changing facilities

Small animals

Up to two dogs, cats, or other small domestic animals can travel for free. Dogs must be on a lead, or in a rigid pet carrier. All other pets must be in a pet carrier. You’ll need to keep them off the seats and make sure they don't take up space that other customers could use.

Extra pets cost half the adult fare for the type of ticket you’ve got, up to a maximum of £5 for a single and £10 for a return.

If you have an assistance dog and need help, call our Assisted Travel team on 0800 197 1329 (open every day from 06:00 – 23:00).

Only assistance dogs are allowed in the Pullman dining car.

First Class ticket holders can bring dogs into the lounge, if they are on a lead.