We advice you check your journey before traveling with us today
There is a good service across our network
Children should be mature enough to understand the risks involved with rail travel. It is up to a child’s parent, or guardian, to decide if they can travel alone.
If we’re worried about a child’s safety, we'll contact the British Transport Police for help and advice.
Up to two dogs, cats, or other small domestic animals can travel for free. Dogs must be on a lead, or in a rigid pet carrier. All other pets must be in a pet carrier.
Extra pets cost half the adult fare for the type of ticket you’ve got, up to a maximum of £5 for a single and £10 for a return.
If you have an assistance dog, and need help, call our Assisted Travel team on 0800 197 1329 (open every day from 06:00 – 23:00).
Only assistance dogs are allowed in the Pullman dining car.
First Class ticket holders can bring dogs into the lounge, if they are on a lead.