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We advise you check your journey before traveling with us today
There is a good service across our network
We advise you check your journey before traveling with us today
There is a good service across our network
Use cursor keys to navigate through tabs
Use cursor keys to navigate through tabs
Use cursor keys to navigate through tabs
Use cursor keys to navigate through tabs
Use cursor keys to navigate through tabs
Several unions representing members across train operating companies and Network Rail have a mandate for strike action.
Following a series of strike days, the railway has now returned to its normal, full timetable.
Talks with the unions continue and no further strikes dates have been announced. This page will be updated as the situation changes.
Customers who purchased tickets but did not travel can claim a full refund or can amend their ticket; those who travelled and were delayed may be entitled to Delay Repay compensation if they were delayed by 15 minutes or more. Monthly or longer season ticket holders can apply for Delay Repay compensation.
To help customers, tickets will be valid for travel on alternative days on GWR services as follows:
Our Refund policy remains in place and we will update this page with more information if the current situation changes.
While we have restricted the sale of Advance tickets throughout a strike period, customers who have already purchased an Advance ticket for travel on strike days are able to travel either on the day before, and for a period after the strike action. Exact details will be updated on this web page.
Ticket vending machines at stations may also be turned off on strike days at stations where trains are not able to operate, and people wishing to purchase tickets can do so online; using the GWR app, or at staffed stations.
If you hold an Advance purchase ticket for travel on non-strike days and your train is cancelled, you can travel on another service as close as possible to your booked time. Or if you choose not to travel you can claim a refund.
Check your journey
Please select departure station name starting by typing name and choose from list below
Please click on that if you want to swap station
Please select arrival station name starting by typing name and choose from list below
Find out how you can change your ticket with GWR.
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