Travel update

Several unions representing members across train operating companies and Network Rail have a mandate for strike action.

The RMT trades union has announced two 24-hour strikes on 30 March and 1 April.

During the strike periods, a revised timetable will operate across several train operators, including GWR. Some parts of the rail network will have no service at all; where trains are able to run, services will start later and finish earlier.

We are working hard to operate as many trains as we can, and online journey planners will be updated with the latest timetable information as soon as possible.

Please keep checking this page which will be updated when more information becomes available.

If you currently have a ticket for a strike day, details of where trains will be operating on those days will be posted on this page.

Customers who have already purchased tickets for strike days can claim a full refund or amend their ticket; those who travel and are delayed may be entitled to Delay Repay compensation if they are delayed by 15 minutes or more.

To help customers, tickets will be valid for travel on alternative days on GWR services as follows:

  • Tickets for Thursday 16 and Saturday 18 March can be used on the day before or up to and including Tuesday 21 March​
  • Tickets for Thursday 30 March and Saturday 1 April can be used on the day before or up to and including Tuesday 4 April​

Season-ticket holders can apply for compensation through the Delay Repay scheme.

Unions taking action

Thursday 30 March and Saturday 1 April

  • Strike action: RMT at GWR and a number of other train companies

Frequently asked questions

  • Why have there been strikes?
  • When will the rail strike end?
  • Will I be able to get a full refund on my tickets if I did not travel?
  • I have a season ticket, can I get a refund for the days I don’t travel due to the strike?
  • Can I use my ticket to travel on another day if I cannot travel?
  • I have a Flexi Season ticket, can I claim a refund?
  • Will rail tickets be valid on local bus services?
  • Can I use an off-peak ticket to travel on any train?
  • Can I book passenger assistance to travel?
  • Can I buy a ticket on strike days?