Advance tickets (valid on a specific train only)

  • You can change the date and time of your ticket at any time before your scheduled departure
  • You can also exchange your ticket for a more flexible Anytime, Off-Peak, or Super Off-Peak ticket. This can sometimes be cheaper if you have Advance tickets for both your outward and return journeys. The origin, destination, and train company or route, shown on the ticket must remain the same
  • A £10 admin fee will apply to Advance ticket changes
  • If the price of your new ticket is more expensive, you'll need to pay the difference.

Off-Peak, Super Off-Peak, and Anytime tickets

You can change the date and time of your ticket up to the date of departure without having to pay an admin fee.

How to change your ticket

  • Tickets bought on or the GWR mobile app
  • Tickets bought from a GWR station
  • Tickets bought from another company or third party
Visit our frequently asked questions to find out more.