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Our business


Meet our team

Meet the experienced team behind the business and find out what they do.

A Greater West for everyone.

As one of the largest train companies in Britain, more than 100 million customers a year join us on board. When the Great Western Railway was built, it opened the West and Wales to trade and tourism. And now, along with our partners at Network Rail, we’re proud to have the chance to look after your railway.

As well as electrifying our main routes, and upgrading key stations, we have carried out the biggest upgrade of trains in the country.

But GWR isn’t just about new signs, uniforms, or even the colour of our trains. It’s about being different. With every smile we give, every bag we carry, and every snack we serve, we want your journey with us to be the best it can be.

GWR is part of FirstGroup plc, the leading transport operator in the UK and North America – whose services help to create strong, vibrant and sustainable local economies.

During the last year, around 2.4 billion people relied on us to get to work, to school or college, to visit family and friends and much more – and, each day, every one of our 110,000 employees works hard to deliver vitally important services for our passengers.

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