Our performance

We work hard to make sure your journeys with us run smoothly. And we want to be as open and honest as we can when we talk about our performance.

We measure our performance in a number of different ways. For a detailed breakdown of how our services are doing, download our monthly performance PDF report (PDF, 619 KB).

You may also like to...

• download a copy of our 2021 – 2022 Annual Customer and Stakeholder Report (PDF, 5496 KB)
• find out how we make sure our customers get the best service possible
• find out how we are planning for the future