Contactless is here

TfL Rail is now accepting Contactless pay as you go on its local stopping services from London Paddington to Reading.

Customers can use their contactless debit or credit card or mobile device to pay for a journey by touching in and out.

TfL Rail started running the stopping services in December as part of its staged plans to introduce the Elizabeth line.

To support TfL Rail’s payment option, we are also offering Contactless pay as you go at all stations on the direct line between London Paddington and Reading.

There is no difference in pay as you go fares between TfL Rail and GWR services. A morning peak between 06:30 and 09:30 covers east and westbound services. An afternoon peak between 16:00 and 19:00 applies only on westbound services.

At this stage, Contactless pay as you go is not available on GWR’s branch lines (Henley, Marlow and Windsor). Instead, customers need to touch in or touch out at the gateline of the mainline station and be in possession of a ticket for use on the branch line.

If you hold a weekly, monthly or longer season ticket you’ll be better off staying with that option. Customers wishing to use Railcards or take advantage of discounts will not be able to make a Contactless payment. Contactless is only available for adult rate fares. Please ask station staff if you’d like help choosing the right payment for your journey.

Delay Repay is available for customers using Contactless. To claim, customers need to provide a statement from TfL Rail showing the journey they are claiming for. The best way to do this is to set up an online TfL account, to check your journey history online. 

To find out more about Contactless visit the TfL Rail website here.

 

Contactless payments with Google, Apple and Android pay

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