Contactless Pay is coming

From Thursday 2 January 2020, TfL Rail will be accepting Contactless pay-as-you-go on its local stopping services from London Paddington to Reading.

Customers will be able to use their debit or credit card or Apple Pay to open gates at stations, ‘tapping in’ at the start and ‘tapping out’ at the end of their journey.

TfL Rail will start running the stopping services from Sunday 15 December as part of its staged plans to introduce the Elizabeth line.

To support TfL Rail’s payment option, we will also offer Contactless at all stations on the direct line between London Paddington and Reading.

There will be no difference in fares between TfL Rail and GWR services. A morning peak between 06:30 and 09:30 will cover east and westbound services. An afternoon peak between 16:00 and 19:00 will apply only on westbound services.

At this stage Contactless will not be available on GWR’s branch lines (Henley, Marlow and Windsor). Instead customers will need to ‘tap in’ or ‘tap out’ at the gateline of the mainline station and be in possession of a normal ticket for use on the branch line.

Contactless uses a process called ‘capping’ to ensure customers are charged the appropriate fare, working out the best price where multiple journeys are made.

If you hold a monthly or longer season ticket you’ll be better off staying with that option. Customers wishing to use Railcards or take advantage of discounts will not be able to make a Contactless payment.

Delay Repay will be available for customers using Contactless. To claim, customers will need to provide a statement from TfL Rail showing the journey they are claiming for.

To find out more about Contactless visit the TfL Rail website here.

Contactless payments with Google, Apple and Android pay

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