Staying safe

We want you to feel safe when you travel with us.

  • you’ll see the British Transport Police at many of our stations and they often travel on our trains
  • all our on-board teams take part in training, so they can deal with a range of situations
  • you can help by always keeping your luggage and personal belongings with you

If you see anything unusual, talk to any member of staff or a police officer. You can also call the transport police on 0800 40 50 40, or text 61016.

In an emergency, always call 999.