We advice you check your journey before traveling with us today
There is a good service across our network
All our stations have help points where you can get help, or report any suspicious activity.
Most of our trains have CCTV, which means a safer environment for our customers and staff.
It’s always good to take a look at the safety information when you board, as each of our trains may be different.
It’s normally safer to stay where you are and wait for instructions. But, it’s also important you know what to do.
When you’ve left the train, keep an eye out for hazards like loose rails, wires, bags and suitcases; find a safe place well away from the tracks, and wait for instructions.
If you see anything unusual, talk to any member of staff or a police officer. You can also call the transport police on 0800 40 50 40, or text 61016.
In an emergency, always call 999.