Coronavirus - Latest travel advice

Updated 16 September 2020

You must wear a face-covering when you are in our stations and on our trains. If you don't, you could be fined up to £100.

If you are exempt, let others know. Ask for a Sunflower lanyard and face-covering card from our Passenger Assist team.

You may also want to know more about what the rail industry is doing to look after you during your journey.

Read more about the Safer Travel Pledge.

Top tips

  • plan ahead, book in advance and reserve a seat where you can and download your ticket to a mobile device or smart ticket where you can
  • try not to travel when it’s busy
  • to help with social distancing on our train services where seats can be reserved, we’ve reduced the number of spaces available. Once a train reaches its seating capacity our systems will not allow bookings to be made. And, we won’t be able to guarantee you’ll be able to board
There may be changes to the timetable as we work to increase our services. Check your journey before you travel.

Plan your journey safely with GWR

Guidelines for safer travel


What happens if government advice on travel changes

If any government advice changes, for instance travel across the GWR network is affected by new or local lockdown restrictions, we will publish details here.

Where can you find out more

UK Government:

National Rail Enquiries:

NHS: