Monday to Friday – 08:00 to 19:00 Saturday – 09:00 to 17:00 Sunday – 10:00 to 16:30
Bureau de Change
First Class Lounge
Internet Kiosk Available
Cards and coins
Accessible Public telephones
Connect to "GWR Free Station WiFi"
Coffee shops, Marks and Spencers
The toilets are located on the Station Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Baby Changing facilities
National Key toilets
The radar key is available from station staff.
Tourist information office
Monday – 04:00 to 00:45 Tuesday – 04:00 to 00:45 Wednesday – 04:00 to 00:45 Thursday – 04:00 to 00:45 Friday – 04:00 to 00:45 Saturday – 05:00 to 23:30 Sunday – 07:15 to 00:05
Accessibility and Mobility Access
Staff help available opening times
Meeting point: Help desk on the main concourse.
Monday to Friday – 04:00 to 01:35 Saturday – 04:00 to 01:35 Sunday – 07:00 to 01:35
08001 971 329 or 18001 0800 197 1329 (Textphone)
Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Ramp for train Access
Step Free Access
Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge to access platform 4. Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.