GWR are committed to working with the communities we serve to deliver a sustainable and socially responsible future.

We want to make a difference in the areas our trains run through. We do this by supporting a range of charities who have a link to our business and share our vision and values.

We focus on promoting and supporting safety education, employability and skills, sustainable and accessible mobility, and local environmental and economic regeneration.

As a consequence of currently being in an Emergency Measures Agreement with the Department for Transport we are no longer able to provide raffle or auction prize donations.

To apply to hold a charity collection at one of our stations please email us at You will need a supporting letter from the charity you are representing and a copy of their public liability insurance.

Action for Children

GWR is working with Action for Children to support the mental health of the UK’s most disadvantaged children.

This is part of a partnership with FirstGroup worth more than £1 million, that runs until 2022. Action for Children will benefit from advertising space across FirstGroup’s UK network, as well as funding for mental health projects that will support young people who desperately need help.

This partnership is particularly special to us, because it was chosen by our own people.

Great Western Railway also easily enables customers to donate their Delay Repay funds to the charity.

Delay Repay provides compensation for customers who have been delayed by 15 minutes or more. This compensation would usually be refunded back to the customer’s bank account following an application via the GWR website. However, now customers can choose instead to divert the funds directly to Action for Children. During 2021 a total of 755 customers donated their compensation to Action for Children totalling £8,770.64.

Action for Children believes every child should grow up safe and happy. That’s why they provide support to help them thrive - and step in to help when times get tough.

Find out more on Action for Children’s website.