We advice you check your journey before traveling with us today
There is a good service across our network
From how good your journeys are, to what you want from our stations and trains, and how we handle timetables and engineering works.
Our panels are held in the regions we serve; the East and London, Central, the West, and South Wales – as well as groups who have specific needs.
They’re a great way for us to hear what you think; and we run regular surveys covering subjects from how we handle engineering work, to what we can do to improve local trains services.
We also take our team around the network; giving you the chance to meet us in person and let us know what’s important to you.
At each regional meeting we take notes and the most important issues, with regular updates, are published here.