Customer panel

Feedback 

Our Customer Panel meets every 3 months and is a chance to have your say about our network and service.

Customer Panel members are:
  • people who’ve volunteered their time – so their views aren’t necessarily the same as ours
  • separate from Travel Focus and London Travelwatch, which can still offer you help
  • from across the areas our trains run through
But, they’re not responsible for dealing with complaints, which you should make to us.

Latest Customer Panel minutes

Your local Customer Panel members

Find your local representative:
To contact your local Customer Panel, email [email protected] or write to: 

Mark Webber
GWR Customer Panel Applications
FREEPOST RSKT-AHAZ-SLRH
Plymouth
PL4 6AB