Customer panel

We want to know what you think about us.

From how good your journeys are, to what you want from our stations and trains, and how we handle timetables and engineering works.

We need our Customer panel to represent all our different regions, and their needs. So, to make sure everyone has the chance to take part, we’ll run a combination of online conferences and surveys, and face-to-face meetings.

Your feedback and involvement will then help us improve the way we run our services for you.

Our first sessions will start in the autumn, and you can now apply to join the GWR customer panel.