Monday to Friday – 06:30 to 14:15 Saturday – 06:30 to 14:15 Sunday – Closed
Accessibility and Mobility Access
Staff help available opening times
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
08001 971 329 or 18001 0800 197 1329 (Textphone)
Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Ramp for train Access
Step Free Access
Step-free category B3 station - Some step-free access, may be in one direction only. Platform 1 (Taunton bound) has step free access. Platform 2 (Bristol bound) has step free access, however, due to severe incline from train to platform, ramp assistance onto the train is not available. If you need assistance travelling from this platform, please speak to our Passenger Assist team on 0800 197 1329. Access between platforms are via local roads as Platform 2 can only be accessed via a footbridge on station. Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.