At a glance
Station Message
The ticket office will have the following changes to planned availability:
Tuesday 27th October - Closed until 08:20
Monday 26th October - including Saturday 31st October 09:40 - 15:10
Tickets can be bought from the ticket machine or digitally.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Forecourt, disused platform and north car park.
- Storage Spaces
- 306
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- Cocklebury Road - Chippenham SN15 3QE
- Phone Number
- No
- Web Address
- No
- Note
- Find out more about car parking at this station.
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 640
- Taxis
- Taxi Rank: Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
- Accessible Taxis
- Accessible taxis are available
- Impaired Mobility set down and pick up points available
- Set- Down / Pick up Points are available at the station entrance
- Airport
- Find out more about links from GWR stations to airports.
- Ticket Office
- In ticket hall Monday to Friday - 05:50 to 20:00 Saturday - 05:50 to 19:30 Sunday - 07:40 to 19:50
- Height Adjusted ticket office counter
- Low-level accessible counter is available induction loop fitted to the law level counter.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Accessible ticket machines are located at the station entrance by the ticket office.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting point: Ticket office. Monday to Friday - 05:30 to 22:00 Saturday - 05:30 to 22:00 Sunday - 07:00 to 22:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Location for rail replacement services
- Front of the station, or as directed by signs.
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Public telephones are not available
- Post Box
- Yes
- Public Wi-Fi
- Find WiFi Hotspots near this station
- Shops
- No
- Toilets
- Yes
- Baby Changing facilities
- Yes
- National Key toilets
- The radar key is available from station staff.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Monday to Friday - 05:50 to 20:00 Saturday - 05:50 to 19:30 Sunday - 08:00 to 19:30
- Seating
- Yes
- Staff help available opening times
- Meeting point: Ticket office. Monday to Friday - 05:30 to 22:00 Saturday - 05:30 to 22:00 Sunday - 07:00 to 22:00
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step-free category A station - This station has step-free access to all platforms via the lifts.
- Wheelchairs Available
- Yes