West Drayton

At a glance

Station Message

The lifts are out of order between platform 4/5 and the station entrance at West Drayton station.

Departures and arrivals

Time

Platform

Operator

Station details

Getting to and from the station

Bicycle parking

No

Storage Sheltered

No

Storage Location

No

Storage Spaces

No

Storage CCTV

No

PlusBike (Cycle hire)

No

Car Park

Yes

Free of Charge

No

CCTV Coverage

Yes

Car Park Operator

No

Address

No

Phone Number

No

Web Address

https://www.ncp.co.uk/find-a-car-park/car-parks/west-drayton/

Note

No

Opening Hours

No

Number of Spaces

0

Daily Rate

N/A

Weekly Rate

N/A

Monthly Rate

N/A

3 Monthly Rate

N/A

Annual Rate

N/A

Taxis

No

Accessible Taxis

No

Impaired Mobility set down and pick up points available

No

Airport

No
Ticket Buying and Collection

Ticket Office

Station Entrance

Monday to Friday – 06:30 to 19:40
Saturday – 06:30 to 19:40
Sunday – 08:10 to 15:30

Height Adjusted ticket office counter

Yes

Induction Loop

Yes

Ticket Machines

Yes

Accessible Ticket Machines

Accessible ticket machines are located in the ticket hall on Station Approach.

Collection of Pre-Purchased tickets

Yes

Penalty Fares

Applicable Operators: Great Western Railway, Elizabeth line

Smart cards issued

No

Smart cards validated

No

Get Oyster cards here

Yes

Use Oyster pay as you go

Yes

Top up Oyster cards

Yes
Staffing and General Services

Staff help available opening times

Staff are available to assist from the first to last train.

Passenger Information Systems available

DepartureScreens
Announcements

Customer Help Points

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Customer Services

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)

Left Luggage

No

Lost Luggage

Yes

Ticket Gates

Yes

CCTV

Yes
Facilities

ATM Machine

No

Bureau de Change

No

First Class Lounge

No

Internet Kiosk Available

No

Pay Phone

Yes

Accessible Public telephones

No

Post Box

No

Public Wi-Fi

Find WiFi Hotspots around West Drayton station

Shops

No

Toilets

Yes

Baby Changing facilities

No

National Key toilets

An accessible toiletis located on Platform 4. This toilet is operated with a radar key.

Showers

No

Trolleys

No

Tourist information office

No

Waiting Rooms

An accessible, heated waiting room is located on Platform 3 & 4.

Seating

No
Accessibility and Mobility Access
Staff help available opening times

Staff are available to assist from the first to last train.

Helpline Number

0343 222 1234

Helplines Opening times

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Ramp for train Access

Yes
Step Free Access
Accessibility Category A.
- This station has step free access to all platforms.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4
- Wheelchairs are available from first to last train.
Wheelchairs Available

Yes

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At a glance

Station Message

Station details

Getting to and from the station

Bicycle parking

Storage Sheltered

Storage Location

Storage Spaces

Storage CCTV

PlusBike (Cycle hire)

Car Park

Free of Charge

CCTV Coverage

Car Park Operator

Address

Phone Number

Web Address

Note

Opening Hours

Number of Spaces

Daily Rate

Weekly Rate

Monthly Rate

3 Monthly Rate

Annual Rate

Taxis

Accessible Taxis

Impaired Mobility set down and pick up points available

Airport

Ticket Buying and Collection

Ticket Office

Height Adjusted ticket office counter

Induction Loop

Ticket Machines

Accessible Ticket Machines

Collection of Pre-Purchased tickets

Penalty Fares

Smart cards issued

Smart cards validated

Get Oyster cards here

Use Oyster pay as you go

Top up Oyster cards

Staffing and General Services

Staff help available opening times

Passenger Information Systems available

Customer Help Points

Customer Services

Left Luggage

Lost Luggage

Ticket Gates

CCTV

Facilities

ATM Machine

Bureau de Change

First Class Lounge

Internet Kiosk Available

Pay Phone

Accessible Public telephones

Post Box

Public Wi-Fi

Shops

Toilets

Baby Changing facilities

National Key toilets

Showers

Trolleys

Tourist information office

Waiting Rooms

Seating

Accessibility and Mobility Access

Staff help available opening times

Helpline Number

Helplines Opening times

Ramp for train Access

Step Free Access

Wheelchairs Available

Buy train tickets

Explore with us