Disruption on our network
Your train may be delayed. Check your journey.
Last updated: 6:21
Following urgent repairs to the track between Severn Tunnel Jn and Newport South Wales all lines have now reopened. Disruption is expected until 08:00 29/05.
Impact:
Train services between Bristol Temple Meads and Cardiff Central are returning to normal but some services will still be cancelled, delayed or revised. Some stations between Bristol Parkway and Newport South Wales will not be served.
Customer Advice:
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Please note that due to emergency repairs to the track the Severn Tunnel is currently closed until 0800hrs this morning (29/05/2023).
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Services booked through the Severn Tunnel this morning will be subject to alterations.
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Road transport is being requested to operate between Newport and Bristol Parkway for the first couple hours in the run up to 0800hrs this morning. This is yet to be confirmed. We shall provide confirmation and further details once we have them.
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Customers travelling to/from intermediate stations between Bristol and Newport (both directions) are advised to trigger one of the available help-points located on platform level, speak to station staff, or contact one of our social media specialists via Twitter handle @GWRhelp if further assistance is required.
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Impact:
Train services between Bristol Temple Meads and Cardiff Central are returning to normal but some services will still be cancelled, delayed or revised. Some stations between Bristol Parkway and Newport South Wales will not be served.
Customer Advice:
-
Please note that due to emergency repairs to the track the Severn Tunnel is currently closed until 0800hrs this morning (29/05/2023).
-
Services booked through the Severn Tunnel this morning will be subject to alterations.
-
Road transport is being requested to operate between Newport and Bristol Parkway for the first couple hours in the run up to 0800hrs this morning. This is yet to be confirmed. We shall provide confirmation and further details once we have them.
-
Customers travelling to/from intermediate stations between Bristol and Newport (both directions) are advised to trigger one of the available help-points located on platform level, speak to station staff, or contact one of our social media specialists via Twitter handle @GWRhelp if further assistance is required.
-
Following urgent repairs to the track between Severn Tunnel Jn and Newport South Wales all lines have now reopened. Disruption is expected until 08:00 29/05.
Impact:
Train services between Bristol Parkway and Cardiff Central are returning to normal but some services will still be cancelled, delayed or revised.
Customer Advice:
-
Please note that due to emergency repairs to the track the Severn Tunnel is currently closed until 0800hrs this morning (29/05/2023).
-
Services booked through the Severn Tunnel this morning will be subject to alterations.
-
Road transport is being requested to operate between Newport and Bristol Parkway for the first couple hours in the run up to 0800hrs this morning. This is yet to be confirmed. We shall provide confirmation and further details once we have them.
-
Customers travelling to/from intermediate stations between Bristol and Newport (both directions) are advised to trigger one of the available help-points located on platform level, speak to station staff, or contact one of our social media specialists via Twitter handle @GWRhelp if further assistance is required.
-
Impact:
Train services between Bristol Parkway and Cardiff Central are returning to normal but some services will still be cancelled, delayed or revised.
Customer Advice:
-
Please note that due to emergency repairs to the track the Severn Tunnel is currently closed until 0800hrs this morning (29/05/2023).
-
Services booked through the Severn Tunnel this morning will be subject to alterations.
-
Road transport is being requested to operate between Newport and Bristol Parkway for the first couple hours in the run up to 0800hrs this morning. This is yet to be confirmed. We shall provide confirmation and further details once we have them.
-
Customers travelling to/from intermediate stations between Bristol and Newport (both directions) are advised to trigger one of the available help-points located on platform level, speak to station staff, or contact one of our social media specialists via Twitter handle @GWRhelp if further assistance is required.
-
Following urgent repairs to the track between Severn Tunnel Jn and Newport South Wales all lines have now reopened. Disruption is expected until 08:00 29/05.
Impact:
Train services between London Paddington and Swansea via Bristol Parkway and Cardiff Central are returning to normal but some services may still be cancelled or revised.
Customer Advice:
-
Please note that due to emergency repairs to the track the Severn Tunnel is currently closed until 0800hrs this morning (29/05/2023).
-
Some long-distance high-speed services will be starting/terminating short at Bristol Parkway this morning.
-
Road transport is being requested to operate between Newport and Bristol Parkway for the first couple hours in the run up to 0800hrs this morning. This is yet to be confirmed. We shall provide confirmation and further details once we have them.
Impact:
Train services between London Paddington and Swansea via Bristol Parkway and Cardiff Central are returning to normal but some services may still be cancelled or revised.
Customer Advice:
-
Please note that due to emergency repairs to the track the Severn Tunnel is currently closed until 0800hrs this morning (29/05/2023).
-
Some long-distance high-speed services will be starting/terminating short at Bristol Parkway this morning.
-
Road transport is being requested to operate between Newport and Bristol Parkway for the first couple hours in the run up to 0800hrs this morning. This is yet to be confirmed. We shall provide confirmation and further details once we have them.
Due to urgent repairs to a bridge between Didcot Parkway and Oxford the line is closed. Disruption is expected until the end of the day on 09/06/23.
Impact:
Train services between Didcot Parkway and Oxford have been cancelled.
Customer Advice:
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Train operators are currently unable to run services between Didcot Parkway and Oxford due to the closure of the line for detailed safety inspections of Nuneham Viaduct, near Abingdon.
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A limited rail replacement bus service is in place, but these are likely to be very busy, and customers should expect significant delays to journeys.
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Customers who have already bought tickets and decide not to travel will be able to claim a full refund or amend their ticket.
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Customers planning to travel fromOxford to stations beyond Didcot Parkway towards Londonmay find it more convenient to start their journey from Didcot Parkway.
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Chiltern Railways, which operates trains from Oxford to London Marylebone, are accepting GWR tickets via any reasonable route.
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Customers travelling between London Paddington / Reading and The North Cotswolds will need to change at Didcot Parkway (travelling out of London) or at Oxford (travelling towards Reading / London) for a non-stop replacement bus service operating between Didcot Parkway and Oxford, adding about 45 minutes to journey times. There is a road closure near Oxford station which may increase the journey time depending on traffic conditions.
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Customers from Hanborough and the wider Oxfordshire area (Radley, Culham, Appleford) are advised to consider starting their journey at Didcot Parkway. Customers should use the pay and display multi-storey car park at the station.
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Customers travelling between Worcestershire Parkway / Pershore / Evesham and Londonstations should travel via Birmingham stations on Cross Country or West Midlands Railways service which are accepting GWR tickets to connect at Birmingham stations for Avanti West Coast services towards London Euston & Chiltern Railways services to London Marylebone, again who are accepting GWR tickets.
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Customers travelling between Honeybourne / Combe and Londonstations should travel via Oxford for connecting services as detailed elsewhere.
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This line closure will also affect CrossCountry train services on the Bournemouth / Reading to Birmingham route. We advisechecking the CrossCountry websitefor the latest travel advice for these services.
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The replacement bus services are operating between Didcot and Oxford, in both directions, offering a non-stop journey between the two stations. Some of these services will call at Appleford, Culham and Radley for customers travelling to or from those stations..
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Trains continue to operate largely as planned between Hereford / Worcestershire and Oxford; however, they may be re-timed and customers should check before travelling, especially for journeys involving very early morning or late evening services.
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Tickets are also being accepted on:
Transport for Wales between Hereford and Newport, where you can change for GWR services to London Paddington.
Oxford Bus Company route 35 between Oxford City Centre and Abingdon
Stagecoach route S3 between Oxford and Charlbury
Stagecoach route S6 between Swindon and Oxford (Osney Island bus stop which is a 6 minute walk from Oxford station)
Stagecoach route S7 between Oxford and Hanborough
Thames Travel X2 and X32 bus services between Didcot and Oxford
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Customers who travel and are delayed may be entitled to Delay Repay if they are delayed by 15 minutes or more.
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With disruption expected to last until at least the end of the day on Friday 9th June. We are currently reviewing compensation arrangements for season ticket holders and we will be in touch with you directly.
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Impact:
Train services between Didcot Parkway and Oxford have been cancelled.
Customer Advice:
-
Train operators are currently unable to run services between Didcot Parkway and Oxford due to the closure of the line for detailed safety inspections of Nuneham Viaduct, near Abingdon.
-
A limited rail replacement bus service is in place, but these are likely to be very busy, and customers should expect significant delays to journeys.
-
Customers who have already bought tickets and decide not to travel will be able to claim a full refund or amend their ticket.
-
Customers planning to travel fromOxford to stations beyond Didcot Parkway towards Londonmay find it more convenient to start their journey from Didcot Parkway.
-
Chiltern Railways, which operates trains from Oxford to London Marylebone, are accepting GWR tickets via any reasonable route.
-
Customers travelling between London Paddington / Reading and The North Cotswolds will need to change at Didcot Parkway (travelling out of London) or at Oxford (travelling towards Reading / London) for a non-stop replacement bus service operating between Didcot Parkway and Oxford, adding about 45 minutes to journey times. There is a road closure near Oxford station which may increase the journey time depending on traffic conditions.
-
Customers from Hanborough and the wider Oxfordshire area (Radley, Culham, Appleford) are advised to consider starting their journey at Didcot Parkway. Customers should use the pay and display multi-storey car park at the station.
-
Customers travelling between Worcestershire Parkway / Pershore / Evesham and Londonstations should travel via Birmingham stations on Cross Country or West Midlands Railways service which are accepting GWR tickets to connect at Birmingham stations for Avanti West Coast services towards London Euston & Chiltern Railways services to London Marylebone, again who are accepting GWR tickets.
-
Customers travelling between Honeybourne / Combe and Londonstations should travel via Oxford for connecting services as detailed elsewhere.
-
This line closure will also affect CrossCountry train services on the Bournemouth / Reading to Birmingham route. We advisechecking the CrossCountry websitefor the latest travel advice for these services.
-
The replacement bus services are operating between Didcot and Oxford, in both directions, offering a non-stop journey between the two stations. Some of these services will call at Appleford, Culham and Radley for customers travelling to or from those stations..
-
Trains continue to operate largely as planned between Hereford / Worcestershire and Oxford; however, they may be re-timed and customers should check before travelling, especially for journeys involving very early morning or late evening services.
-
Tickets are also being accepted on:
Transport for Wales between Hereford and Newport, where you can change for GWR services to London Paddington.
Oxford Bus Company route 35 between Oxford City Centre and Abingdon
Stagecoach route S3 between Oxford and Charlbury
Stagecoach route S6 between Swindon and Oxford (Osney Island bus stop which is a 6 minute walk from Oxford station)
Stagecoach route S7 between Oxford and Hanborough
Thames Travel X2 and X32 bus services between Didcot and Oxford
-
Customers who travel and are delayed may be entitled to Delay Repay if they are delayed by 15 minutes or more.
-
With disruption expected to last until at least the end of the day on Friday 9th June. We are currently reviewing compensation arrangements for season ticket holders and we will be in touch with you directly.
-
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