Disruption on our network
Your train may be delayed. Check your journey.
Last updated: 7:58
Due to flooding between Liskeard and Looe the line is closed.
Impact:
Train services running to and from these stations have been suspended. Disruption is expected until the end of the day on 23/01/26.
Customer Advice:
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What has happened?
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Heavy rainfall during December combined with high tides resulted in the water levels at several bridges along the branch line being above the level which allows us to safely run trains. This had caused some damage to structures along the line which will require repairs.
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What are we doing about it?
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The water levels dropped allowing Network Rail to inspect the bridges, and it has been found that repairs to the infrastructure are required before we are able to run trains again.
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Storm Goretti brought strong winds and rain to the area last week which has caused the water levels to rise again, which is now delaying the start of the repair work.
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Once the water levels drop again, repair work will be able to begin, and we should then be able to give a more accurate date for the line reopening. Currently we do not expect to run trains until Saturday 24th January at the earliest.
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What are your options?
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We are sorry for the disruption to your journey.
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Rail replacement transport is in place, with coaches departing from Liskeard and Looe at train times.
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The pick up location for rail replacement services are:
> Liskeard: Opposite the main station building.
> Sandplace: The bus stops by the station entrance.
> Looe: The front of the station.
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If you travelling to or from Coombe Junction Halt, St Keyne Wishing Well Halt or Causeland, please call GWR customer services or use the station help point.
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You can use your train ticket, at no extra cost, on the Transport for Cornwall Bus service number 73 between Liskeard and Looe Bridge. Bus times and stop information can be found at:
www.transportforcornwall.co.uk/services/TFCN/73
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For more information:
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Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
-
Let us help you:
-
If you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 06:00 and 23:00 Monday to Friday and 07:00 to 23:00 Saturday and Sunday.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
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Delay Repay:
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If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
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Impact:
Train services running to and from these stations have been suspended. Disruption is expected until the end of the day on 23/01/26.
Customer Advice:
-
What has happened?
-
Heavy rainfall during December combined with high tides resulted in the water levels at several bridges along the branch line being above the level which allows us to safely run trains. This had caused some damage to structures along the line which will require repairs.
-
What are we doing about it?
-
The water levels dropped allowing Network Rail to inspect the bridges, and it has been found that repairs to the infrastructure are required before we are able to run trains again.
-
Storm Goretti brought strong winds and rain to the area last week which has caused the water levels to rise again, which is now delaying the start of the repair work.
-
Once the water levels drop again, repair work will be able to begin, and we should then be able to give a more accurate date for the line reopening. Currently we do not expect to run trains until Saturday 24th January at the earliest.
-
What are your options?
-
We are sorry for the disruption to your journey.
-
Rail replacement transport is in place, with coaches departing from Liskeard and Looe at train times.
-
The pick up location for rail replacement services are:
> Liskeard: Opposite the main station building.
> Sandplace: The bus stops by the station entrance.
> Looe: The front of the station.
-
If you travelling to or from Coombe Junction Halt, St Keyne Wishing Well Halt or Causeland, please call GWR customer services or use the station help point.
-
You can use your train ticket, at no extra cost, on the Transport for Cornwall Bus service number 73 between Liskeard and Looe Bridge. Bus times and stop information can be found at:
www.transportforcornwall.co.uk/services/TFCN/73
-
For more information:
-
Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
-
Let us help you:
-
If you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 06:00 and 23:00 Monday to Friday and 07:00 to 23:00 Saturday and Sunday.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Due to the emergency services dealing with an incident between Oxford and Banbury all lines are closed.
Impact:
Train services running through these stations will be cancelled. Disruption is expected until 11:00 19/01.
Customer Advice:
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What has happened?
-
A person has been struck by a train, leading to the line being blocked.
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If you are on board one of the services in this incident and have been affected by this incident or know someone else who needs support, there is always someone to talk to. Contact a Samaritan on 116 123 for free, any time, on any phone. Help is only a phone call away.
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What are we doing about it?
-
Emergency services are heading to site. Whilst they are dealing with the incident all lines will be closed.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: You can use your train ticket, at no extra cost on the following bus services from Stagecoach Oxford:
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X4 between Oxford and Banbury.
S4 between Oxford and Banbury.
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Option 3: Replacement transport provided by us in the form of minibuses have been requested at this time. We will update here when they are in place.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Impact:
Train services running through these stations will be cancelled. Disruption is expected until 11:00 19/01.
Customer Advice:
-
What has happened?
-
A person has been struck by a train, leading to the line being blocked.
-
If you are on board one of the services in this incident and have been affected by this incident or know someone else who needs support, there is always someone to talk to. Contact a Samaritan on 116 123 for free, any time, on any phone. Help is only a phone call away.
-
What are we doing about it?
-
Emergency services are heading to site. Whilst they are dealing with the incident all lines will be closed.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: You can use your train ticket, at no extra cost on the following bus services from Stagecoach Oxford:
-
X4 between Oxford and Banbury.
S4 between Oxford and Banbury.
-
Option 3: Replacement transport provided by us in the form of minibuses have been requested at this time. We will update here when they are in place.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
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