Disruption on our network
Your train may be delayed. Check your journey.
Last updated: 8:26
Due to a fault with the signalling system between Bruton and Taunton trains have to run at reduced speed on the line towards Taunton.
Impact:
Train services running through these stations will be delayed by up to 10 minutes. Disruption is expected until 10:15 18/09.
Customer Advice:
-
What has happened?
We have been advised by Network Rail that there is a power cut affecting the signalling. As a result trains have to run at a reduced speed on the westbound line between Bruton and Castle Cary for 8 miles.
-
What are we doing about it?
We are continuing to run all our trains, with delays being incurred
-
What are my options?
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
-
Option 2: If there are other rail companies or local public transport operators who may be able to help you make your journey, we will provide details here.
- SWR South Western Railway are accepting GWR tickets between Westbury and Yeovil Pen Mill in both directions at no extra cost. These trains call at Frome, Bruton and Castle Cary as well.
-
Option 3: Replacement transport has been requested, but not procured by our provider yet.
-
Option 4: Consider postponing your journey until our service returns to normal.
-
Let us help you:
-
If you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
We are sorry for the delay to your journey. If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
South Western Railway are conveying passengers between Westbury and Yeovil Pen Mill via Frome and Castle Cary in both directions until further notice. Arrangements have been made for Great Western Railway rail tickets to be accepted for these journeys.
Impact:
Train services running through these stations will be delayed by up to 10 minutes. Disruption is expected until 10:15 18/09.
Customer Advice:
-
What has happened?
We have been advised by Network Rail that there is a power cut affecting the signalling. As a result trains have to run at a reduced speed on the westbound line between Bruton and Castle Cary for 8 miles.
-
What are we doing about it?
We are continuing to run all our trains, with delays being incurred
-
What are my options?
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
-
Option 2: If there are other rail companies or local public transport operators who may be able to help you make your journey, we will provide details here.
- SWR South Western Railway are accepting GWR tickets between Westbury and Yeovil Pen Mill in both directions at no extra cost. These trains call at Frome, Bruton and Castle Cary as well.
-
Option 3: Replacement transport has been requested, but not procured by our provider yet.
-
Option 4: Consider postponing your journey until our service returns to normal.
-
Let us help you:
-
If you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
We are sorry for the delay to your journey. If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
South Western Railway are conveying passengers between Westbury and Yeovil Pen Mill via Frome and Castle Cary in both directions until further notice. Arrangements have been made for Great Western Railway rail tickets to be accepted for these journeys.
Due to a fault with the signalling system between Bruton and Taunton trains have to run at reduced speed on the line towards Taunton.
Impact:
Train services running through these stations will be delayed by up to 10 minutes. Disruption is expected until 10:15 18/09.
Customer Advice:
-
What has happened?
We have been advised by Network Rail that there is a power cut affecting the signalling. As a result trains have to run at a reduced speed on the westbound line between Bruton and Castle Cary for 8 miles.
-
What are we doing about it?
We are continuing to run all our trains, with delays being incurred
-
What are my options?
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
-
Option 2: If there are other rail companies or local public transport operators who may be able to help you make your journey, we will provide details here.
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Consider postponing your journey until our service returns to normal.
-
Let us help you:
-
If you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
We are sorry for the delay to your journey. If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Impact:
Train services running through these stations will be delayed by up to 10 minutes. Disruption is expected until 10:15 18/09.
Customer Advice:
-
What has happened?
We have been advised by Network Rail that there is a power cut affecting the signalling. As a result trains have to run at a reduced speed on the westbound line between Bruton and Castle Cary for 8 miles.
-
What are we doing about it?
We are continuing to run all our trains, with delays being incurred
-
What are my options?
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
-
Option 2: If there are other rail companies or local public transport operators who may be able to help you make your journey, we will provide details here.
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Consider postponing your journey until our service returns to normal.
-
Let us help you:
-
If you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
We are sorry for the delay to your journey. If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Following a tree blocking the railway earlier today at Sandplace all lines are now open.
Impact:
Train services running through this station may be cancelled. Disruption is expected until 09:30 18/09.
Customer Advice:
-
What has happened?
-
A tree was on the line blocking the railway earlier, however this has now been removed by Network Rail.
_
What are we doing about it?
-
Network Rail have cleared the tree.
The Looe Branchline has resumed operating.
_
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: We are looking at other rail companies or local public transport providers which may be able to help you make your journey.
Your GWR ticket can be used on local bus routes as follows:
>> Go Cornwall Bus route 73: Liskeard (Station), St Keyne (Community Centre), Sandplace (Station), Looe (Station)
During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting GWR tickets please purchase a ticket on the bus, keep it and send it, together with your train ticket, to us to claim for a refund.
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Impact:
Train services running through this station may be cancelled. Disruption is expected until 09:30 18/09.
Customer Advice:
-
What has happened?
-
A tree was on the line blocking the railway earlier, however this has now been removed by Network Rail.
_
What are we doing about it?
-
Network Rail have cleared the tree.
The Looe Branchline has resumed operating.
_
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: We are looking at other rail companies or local public transport providers which may be able to help you make your journey.
Your GWR ticket can be used on local bus routes as follows:
>> Go Cornwall Bus route 73: Liskeard (Station), St Keyne (Community Centre), Sandplace (Station), Looe (Station)
During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting GWR tickets please purchase a ticket on the bus, keep it and send it, together with your train ticket, to us to claim for a refund.
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Following a fault with the signalling system at Polsloe Bridge all lines are now open. Disruption is expected until 12:00 18/09.
Impact:
Train services between Exeter Central and Exmouth via Topsham are returning to normal.
Customer Advice:
-
What has happened?
-
A track circuit has failed on the Exmouth Branchline. Trains were unable to run between Exeter and Exmouth but have now resumed.
_
What are we doing about it?
-
Network Rail staff are on site investigating and will also assist with local signalling to enable train services to resume.
Further investigations may require additional line blocks to enable staff to access the tracks, this would require later train cancellations, please check you journey.
_
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: We are looking at other rail companies or local public transport providers which may be able to help you make your journey.
Your GWR tickets will be accepted on Local Bus routes as follows:
>>Stagecoach route 57: Exeter (Bus Station), Topsham (Station), Exton (Stop on A376), Lympstone (Stop on A376), Exmouth (Parade),
>>Stagecoach route B: Marsh Barton, Exeter St Thomas (Leisure Ctr), Exeter (High St), St James Park, Polsloe Bridge,
>>Stagecoach route H: Exeter (St David's), Exeter (Central), Digby & Sowton (Station) and
>>Stagecoach route I, J: Exeter (High St), Polsloe Bridge (Tarbet Ave), Digby, Newcourt (Newcourt Way), Exeter (High St)
During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting GWR tickets please purchase a ticket on the bus, keep it and send it, together with your train ticket, to us to claim for a refund.
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Impact:
Train services between Exeter Central and Exmouth via Topsham are returning to normal.
Customer Advice:
-
What has happened?
-
A track circuit has failed on the Exmouth Branchline. Trains were unable to run between Exeter and Exmouth but have now resumed.
_
What are we doing about it?
-
Network Rail staff are on site investigating and will also assist with local signalling to enable train services to resume.
Further investigations may require additional line blocks to enable staff to access the tracks, this would require later train cancellations, please check you journey.
_
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: We are looking at other rail companies or local public transport providers which may be able to help you make your journey.
Your GWR tickets will be accepted on Local Bus routes as follows:
>>Stagecoach route 57: Exeter (Bus Station), Topsham (Station), Exton (Stop on A376), Lympstone (Stop on A376), Exmouth (Parade),
>>Stagecoach route B: Marsh Barton, Exeter St Thomas (Leisure Ctr), Exeter (High St), St James Park, Polsloe Bridge,
>>Stagecoach route H: Exeter (St David's), Exeter (Central), Digby & Sowton (Station) and
>>Stagecoach route I, J: Exeter (High St), Polsloe Bridge (Tarbet Ave), Digby, Newcourt (Newcourt Way), Exeter (High St)
During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting GWR tickets please purchase a ticket on the bus, keep it and send it, together with your train ticket, to us to claim for a refund.
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
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