Disruption on our network
Your train may be delayed. Check your journey.
Last updated: 22:20
Due to a broken down train between Maidenhead and Marlow the line is closed.
Impact:
Train services running to and from these stations will be cancelled. Disruption is expected until the end of the day.
Customer Advice:
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We're sorry for the disruption to your journey. The train that operates our Maidenhead to Marlow service has failed, and we are unable to operate the train service. Services are cancelled until the end of the day.
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We have taxis running in place of the train service and these will depart from the front of stations. The taxis will not run to train times, please wait for the taxis at the rail replacement bus stops as follows:
Furze Platt - Towards Maidenhead - Bus stop near Harrow Lane and Queensway junction / Towards Marlow - Bus stop opposite Harrow Lane and Queensway junction
Cookham - Towards Marlow - Bus stop opposite Elizabeth House on Lower Road. / Towards Maidenhead - Entrance to station car park.
Bourne End - Bus stops outside station.
Marlow - Station approach.
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For more help planning your journey, please visit www.nationalrail.co.uk.
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For more information, please speak to a member of staff or trigger a help point located at platform level. Our social media team are also contactable on X (Twitter), via @GWRHelp between the hours of 06:00 and 23:00.
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Impact:
Train services running to and from these stations will be cancelled. Disruption is expected until the end of the day.
Customer Advice:
-
We're sorry for the disruption to your journey. The train that operates our Maidenhead to Marlow service has failed, and we are unable to operate the train service. Services are cancelled until the end of the day.
-
We have taxis running in place of the train service and these will depart from the front of stations. The taxis will not run to train times, please wait for the taxis at the rail replacement bus stops as follows:
Furze Platt - Towards Maidenhead - Bus stop near Harrow Lane and Queensway junction / Towards Marlow - Bus stop opposite Harrow Lane and Queensway junction
Cookham - Towards Marlow - Bus stop opposite Elizabeth House on Lower Road. / Towards Maidenhead - Entrance to station car park.
Bourne End - Bus stops outside station.
Marlow - Station approach.
-
For more help planning your journey, please visit www.nationalrail.co.uk.
-
For more information, please speak to a member of staff or trigger a help point located at platform level. Our social media team are also contactable on X (Twitter), via @GWRHelp between the hours of 06:00 and 23:00.
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Due to a fault with the signalling system between Reading and Guildford all lines are blocked. Disruption is expected until the end of the day.
Impact:
Train services between Reading and Gatwick Airport via Guildford and Redhill may be cancelled, delayed or revised.
Customer Advice:
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We are sorry for the delay to your journey today. Due to a major signalling issue affecting most lines in the Surrey / Berkshire area, our trains are unable to run between Reading and Gatwick Airport. We are only able to offer very limited alternative rail options due to the scale of this incident and this will likely be the case until the end of the day.
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We are now advising customers do not travel between Reading and Gatwick Airport until tomorrow. We are unable to provide alternative transport at this time. Tickets dated the 18/07/2025 will be valid on the 19/07/2025 at no cost.
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If you're travelling between Reading and Redhill / Gatwick Airport, you will need to travel via Paddington and Farringdon using Elizabeth Line and Thameslink services. Your tickets will be accepted at no extra cost on this route.
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If you wish to make your own way to complete your journey, please keep any expense receipts and claim back through delay repay.
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For more help planning your journey, please visit www.nationalrail.co.uk.
-
For more information, please speak to a member of staff or trigger a help point located at platform level. Our social media team are also contactable on X (Twitter), via @GWRHelp between the hours of 06:00 and 23:00.
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Impact:
Train services between Reading and Gatwick Airport via Guildford and Redhill may be cancelled, delayed or revised.
Customer Advice:
-
We are sorry for the delay to your journey today. Due to a major signalling issue affecting most lines in the Surrey / Berkshire area, our trains are unable to run between Reading and Gatwick Airport. We are only able to offer very limited alternative rail options due to the scale of this incident and this will likely be the case until the end of the day.
-
We are now advising customers do not travel between Reading and Gatwick Airport until tomorrow. We are unable to provide alternative transport at this time. Tickets dated the 18/07/2025 will be valid on the 19/07/2025 at no cost.
-
If you're travelling between Reading and Redhill / Gatwick Airport, you will need to travel via Paddington and Farringdon using Elizabeth Line and Thameslink services. Your tickets will be accepted at no extra cost on this route.
-
If you wish to make your own way to complete your journey, please keep any expense receipts and claim back through delay repay.
-
For more help planning your journey, please visit www.nationalrail.co.uk.
-
For more information, please speak to a member of staff or trigger a help point located at platform level. Our social media team are also contactable on X (Twitter), via @GWRHelp between the hours of 06:00 and 23:00.
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Due to a speed restriction over defective track between Reading and London Paddington fewer trains are able to run on the London Paddington bound local stopping line.
Impact:
Train services running to and from these stations will be cancelled or delayed. Disruption is expected until the end of the day.
Customer Advice:
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We're sorry for the delay to your journey today. Following a safety inspection of the track in the Twyford area, a speed restriction has had to be implemented on one of the two lines towards London Paddington. Network Rail advise that due to the nature of the fault found, this disruption will last until the end of the day.
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In order to avoid the speed restriction, both ours and other operators local stopping trains will need to share the high speed lines with our long distance high speed trains that run between Reading and London Paddington. This will cause some delay due to congestion, much like a lane closure on a motorway.
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In order to reduce congestion in the area and to reduce any further impact to your journey, we will need to cancel some trains:
> We will only be running one train per hour between Oxford and London Paddington.
> Some of our trains that run between Newbury and London Paddington will only run between Newbury and Reading. You may need to change trains at Reading if you are travelling to or from London Paddington.
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To help you complete your journey, you may use your tickets at no extra cost on the following routes.
> Chiltern Railways services between Oxford and London Marylebone.
> The Bakerloo Line between Marylebone and Paddington.
> CrossCountry services between Oxford and Reading.
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For more help planning your journey, please visit www.nationalrail.co.uk
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Impact:
Train services running to and from these stations will be cancelled or delayed. Disruption is expected until the end of the day.
Customer Advice:
-
We're sorry for the delay to your journey today. Following a safety inspection of the track in the Twyford area, a speed restriction has had to be implemented on one of the two lines towards London Paddington. Network Rail advise that due to the nature of the fault found, this disruption will last until the end of the day.
-
In order to avoid the speed restriction, both ours and other operators local stopping trains will need to share the high speed lines with our long distance high speed trains that run between Reading and London Paddington. This will cause some delay due to congestion, much like a lane closure on a motorway.
-
In order to reduce congestion in the area and to reduce any further impact to your journey, we will need to cancel some trains:
> We will only be running one train per hour between Oxford and London Paddington.
> Some of our trains that run between Newbury and London Paddington will only run between Newbury and Reading. You may need to change trains at Reading if you are travelling to or from London Paddington.
-
To help you complete your journey, you may use your tickets at no extra cost on the following routes.
> Chiltern Railways services between Oxford and London Marylebone.
> The Bakerloo Line between Marylebone and Paddington.
> CrossCountry services between Oxford and Reading.
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For more help planning your journey, please visit www.nationalrail.co.uk
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