Disruption on our network
Your train may be delayed. Check your journey.
Last updated: 5:59
Due to a points failure between Bridgend and Cardiff Central the line will be blocked.
Impact:
Train services running through these stations may be delayed. Disruption is expected until 06:45 20/11.
Customer Advice:
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What has happened?
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There is a points failure at Barry. Points are a movable part of track that allow trains to move from one line to another. Network Rail have engineers heading to site to fix the fault.
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What are we doing about it?
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Network Rail are attending to rectify
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What are my options?
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We are sorry for the delay to your journey today. Below are the current options available to you:
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Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
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Option 2: If there are other rail companies or local public transport operators who may be able to help you make your journey, we will provide details here.
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Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
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Option 4: If you can, you might want to consider postponing your journey until our service returns to normal.
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Let us help you:
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If you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 06:00 and 23:00 Monday to Friday and 07:00 to 23:00 Saturday and Sunday.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
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Delay Repay:
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If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
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Impact:
Train services running through these stations may be delayed. Disruption is expected until 06:45 20/11.
Customer Advice:
-
What has happened?
-
There is a points failure at Barry. Points are a movable part of track that allow trains to move from one line to another. Network Rail have engineers heading to site to fix the fault.
-
What are we doing about it?
-
Network Rail are attending to rectify
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
-
Option 2: If there are other rail companies or local public transport operators who may be able to help you make your journey, we will provide details here.
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: If you can, you might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
If you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 06:00 and 23:00 Monday to Friday and 07:00 to 23:00 Saturday and Sunday.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Due to a speed restriction over defective track at Plymouth trains have to run at reduced speed on some lines.
Impact:
Train services running through this station may be delayed. Disruption is expected until the end of the day on 22/11/25.
Customer Advice:
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What has happened?
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A speed restriction has been imposed on the approach to Plymouth station on the line from Exeter St David's, this is due to a defect being identified.
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What are we doing about it?
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We are working with Network Rail to be able to return to running our normal timetable as soon as possible.
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What are my options?
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As trains are still running you should travel as normal and catch your intended train. If you miss a connection as a result of being delayed, your ticket will be accepted, at no extra cost, on the next available train.
-
You can check your journey using the National Rail Enquiries real-time journey planner.
-
If you are at a station, please check the live departure boards or speak to a member of station staff.
-
Let us help you:
-
If you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
We are sorry for the delay to your journey. If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Impact:
Train services running through this station may be delayed. Disruption is expected until the end of the day on 22/11/25.
Customer Advice:
-
What has happened?
-
A speed restriction has been imposed on the approach to Plymouth station on the line from Exeter St David's, this is due to a defect being identified.
-
What are we doing about it?
-
We are working with Network Rail to be able to return to running our normal timetable as soon as possible.
-
What are my options?
-
As trains are still running you should travel as normal and catch your intended train. If you miss a connection as a result of being delayed, your ticket will be accepted, at no extra cost, on the next available train.
-
You can check your journey using the National Rail Enquiries real-time journey planner.
-
If you are at a station, please check the live departure boards or speak to a member of station staff.
-
Let us help you:
-
If you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
We are sorry for the delay to your journey. If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
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For general information on our network including line updates, train cancellations and station updates use our
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