Live network updates

Due to the emergency services dealing with an incident between Redhill and Reading fewer trains are able to run.
Impact:
Train services running to and from these stations may be cancelled or delayed. Disruption is expected until 15:00 20/09.
Customer Advice:
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What has happened?
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A person has been struck by a train, leading to some lines being blocked between Redhill and Reading. Services between Reading to Gatwick airport have reopened.
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If you are onboard one of the services in this incident and have been affected by this incident or know someone else who needs support, there is always someone to talk to. Contact a Samaritan on 116 123 for free, any time, on any phone. Help is only a phone call away.
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What are we doing about it?
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We're working with Network Rail and the emergency services to deal with the incident as sensitively, quickly and safely as possible. Your journey is likely to be delayed and could take up to 90 minutes longer to complete. Some trains will be revised, only completing parts of their normal journeys, and there will also be some cancellations. To avoid trains being stopped for a long time outside of a station, some of our longer distance trains may be held in station platforms some distance away from the affected area.
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What are your options?
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We are sorry for the disruption to your journey today, these are the current options available to you:
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Option 1: You can use your ticket at no extra cost on the following
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>Southern and Thameslink between Gatwick Airport and Clapham Junction in both directions Clapham Junction and Farringdon in both directions until further notice.
> London Underground by any reasonable route until further notice.
> South Western Railway between Basingstoke - London Waterloo and Reading - London Waterloo in both directions until further notice.
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>Reading buses lion 4/X4: Reading (Station Road), Wokingham (Station)
>Reading buses leopard 3: Reading (Station Road), Wokingham (Station)
> Thames Valley Buses routes 125, 125A: Wokingham (Station), Crowthorne (Village)
>Thames Valley Buses route 128: Reading (Friar Street), Twyford (Hurst Road), Wokingham (Shute End)
>Thames Valley Buses route 194: Bracknell (Bus Station), Sandhurst (The New Inn), Camberley (Pembroke Broadway), >Stagecoach route 3: North Camp (opposite Ash Vale station), Camberley (Pembroke Broadway), Blackwater (London Road),
>Stagecoach route 20: Ash (Station), Guildford (Bus Station),
>Stagecoach route 53: Guildford (Station), Shalford (Station)
>Stagecoach route 63: Guildford (Bus Station), Shalford (Station) are conveying passengers via any reasonable route until further notice.
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Option 2: If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.
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Option 3: Consider postponing your journey until our service returns to normal.
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For more information:
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Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
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Delay Repay:
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If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
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Due to a fault with the signalling system at Gloucester all lines are blocked.
Impact:
Train services running through this station may be cancelled, delayed or revised. Disruption is expected until the end of the day.
Customer Advice:
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What has happened?
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A track circuit has stopped working and blocked ALL of the main lines in the Gloucester area.
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A track circuit, part of the signalling system. Track circuits tell the signalling system if a section of track has a train on it. If a track circuit stops working, trains need to stop at the affected signal so that the Driver can speak to the Signaller to confirm if the track ahead is clear. This can lead to delays, especially if several track circuits have stopped working.:
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What are we doing about it?
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We are working with Network Rail to be able to return to running our normal timetable as soon as possible.
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What are your options?
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We are sorry for the disruption to your journey today, these are the current options available to you:
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Option 1: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes.
Cross Country Trains - Bristol Temple Meads to Worcestershire Parkway via Bristol Parkway and Cheltenham Spa
Cross Country Trains - Cheltenham Spa to Cardiff Central
Transport for Wales - Cheltenham Spa to Cardiff Central via Gloucester and Newport.
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Option 2: Replacement transport provided by us such as a buses, coaches or taxis, is being requested, more updates to follow.
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Option 3: If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.
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Option 4: Consider postponing your journey until our service returns to normal.
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For more information:
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Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
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Delay Repay:
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If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
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