Disruption on our network
Your train may be delayed. Check your journey.
Last updated: 5:27
Due to severe weather between London Paddington and Reading trains have to run at reduced speed on some lines.
Impact:
Train services running to and from these stations may be cancelled, delayed or revised. Disruption is expected until 16:00 12/08.
Customer Advice:
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What has happened?
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The extreme heat that is forecast for today can lead to an increase in points failures.
Points are the moving pieces of metal that enable trains to change tracks.
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What are we doing about it?
-
To reduce the risk of this happening, a number of points will be set for one route and not moved, protecting the route to and from London Paddington.
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We will be running an amended timetable between 14:00 and 16:00 on Wednesday 12th August 2026 with the following alterations:
Some services from Didcot Parkway will not call at Slough, Maidenhead and Twyford, in both directions. They will run non-stop between Reading and London Paddington.
-
Please check your journey.
What are your options?
-
We are sorry for the disruption to your journey today, these are the current options available to you:
-
Option 1: Your ticket can be used, at no extra cost, with the following operator, in both directions on these routes.
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Elizabeth Line - between Reading and London Paddington
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Option 2: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 3: If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.
-
Option 4: Consider postponing your journey until our service returns to normal.
-
For more information:
-
Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
-
Let us help you:
-
If you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 06:00 and 23:00 Monday to Friday and 07:00 to 23:00 Saturday and Sunday.
Call our Customer Support team on 03457 000 125, who are available between 08:00 and 20:00 Monday to Friday and 09:00 to 17:00 Saturday and Sunday, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Impact:
Train services running to and from these stations may be cancelled, delayed or revised. Disruption is expected until 16:00 12/08.
Customer Advice:
-
What has happened?
-
The extreme heat that is forecast for today can lead to an increase in points failures.
Points are the moving pieces of metal that enable trains to change tracks.
-
What are we doing about it?
-
To reduce the risk of this happening, a number of points will be set for one route and not moved, protecting the route to and from London Paddington.
-
We will be running an amended timetable between 14:00 and 16:00 on Wednesday 12th August 2026 with the following alterations:
Some services from Didcot Parkway will not call at Slough, Maidenhead and Twyford, in both directions. They will run non-stop between Reading and London Paddington.
-
Please check your journey.
What are your options?
-
We are sorry for the disruption to your journey today, these are the current options available to you:
-
Option 1: Your ticket can be used, at no extra cost, with the following operator, in both directions on these routes.
-
Elizabeth Line - between Reading and London Paddington
-
Option 2: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 3: If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.
-
Option 4: Consider postponing your journey until our service returns to normal.
-
For more information:
-
Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
-
Let us help you:
-
If you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 06:00 and 23:00 Monday to Friday and 07:00 to 23:00 Saturday and Sunday.
Call our Customer Support team on 03457 000 125, who are available between 08:00 and 20:00 Monday to Friday and 09:00 to 17:00 Saturday and Sunday, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Due to a fault with the signalling system between London Paddington and Reading some lines are closed.
Impact:
Train services running to and from these stations may be delayed. Disruption is expected until 08:00 12/08.
Customer Advice:
-
What has happened?
-
Some axle counters, part of the signalling system, have stopped working in the Ladbroke Grove area. Axle counters tell the signalling system if a section of track has a train on it. If an axle counter stops working, trains need to stop at the affected signal so that the Driver can speak to the Signaller to confirm if the track ahead is clear.
-
What are we doing about it?
-
The problem affects 2 of the four lines between London Paddington and Reading, so we are having to reduce the train service through the area to avoid congestion.
-
Some services between London Paddington and Oxford, and between London Paddington and Cardiff Central, will not run, in either direction.
-
Local stopping services between London Paddington and Didcot Parkway/Newbury will only run between Reading and Didcot Parkway/Newbury.
-
Most longer distance Intercity services will continue to run between London Paddington and Reading, but may be subject to delay.
-
What are your options?
-
We are sorry for the disruption to your journey today.
-
If you are travelling to or from Slough, Maidenhead or Twyford your ticket will be accepted for travel via Reading, if this provides a faster journey to or from London Paddington.
-
You can use your ticket at no extra cost in both directions on the below services:-
-
Elizabeth line between Reading and London Paddington
Chiltern Trains between Oxford and London Marylebone
CrossCountry Trains between Oxford and Reading
South Western Railway between Reading and London Waterloo
South Western Railway between Windsor and Eton Riverside and London Waterloo
London Underground Services Central, Piccadilly and District Line
-
If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.
-
If you miss a connection as a result of being delayed, you can use your ticket, at no extra cost, on the next available train.
-
For more information:
-
Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
-
Let us help you:
-
If you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 06:00 and 23:00 Monday to Friday and 07:00 to 23:00 Saturday and Sunday.
Call our Customer Support team on 03457 000 125, who are available between 08:00 and 20:00 Monday to Friday and 09:00 to 17:00 Saturday and Sunday, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Impact:
Train services running to and from these stations may be delayed. Disruption is expected until 08:00 12/08.
Customer Advice:
-
What has happened?
-
Some axle counters, part of the signalling system, have stopped working in the Ladbroke Grove area. Axle counters tell the signalling system if a section of track has a train on it. If an axle counter stops working, trains need to stop at the affected signal so that the Driver can speak to the Signaller to confirm if the track ahead is clear.
-
What are we doing about it?
-
The problem affects 2 of the four lines between London Paddington and Reading, so we are having to reduce the train service through the area to avoid congestion.
-
Some services between London Paddington and Oxford, and between London Paddington and Cardiff Central, will not run, in either direction.
-
Local stopping services between London Paddington and Didcot Parkway/Newbury will only run between Reading and Didcot Parkway/Newbury.
-
Most longer distance Intercity services will continue to run between London Paddington and Reading, but may be subject to delay.
-
What are your options?
-
We are sorry for the disruption to your journey today.
-
If you are travelling to or from Slough, Maidenhead or Twyford your ticket will be accepted for travel via Reading, if this provides a faster journey to or from London Paddington.
-
You can use your ticket at no extra cost in both directions on the below services:-
-
Elizabeth line between Reading and London Paddington
Chiltern Trains between Oxford and London Marylebone
CrossCountry Trains between Oxford and Reading
South Western Railway between Reading and London Waterloo
South Western Railway between Windsor and Eton Riverside and London Waterloo
London Underground Services Central, Piccadilly and District Line
-
If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.
-
If you miss a connection as a result of being delayed, you can use your ticket, at no extra cost, on the next available train.
-
For more information:
-
Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the live departure boards or speak to a member of station staff.
-
Let us help you:
-
If you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to staff at the station or on the train. Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 06:00 and 23:00 Monday to Friday and 07:00 to 23:00 Saturday and Sunday.
Call our Customer Support team on 03457 000 125, who are available between 08:00 and 20:00 Monday to Friday and 09:00 to 17:00 Saturday and Sunday, or National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
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For general information on our network including line updates, train cancellations and station updates use our
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