Stations are often busy places. And sometimes, you need a little bit more time or some help to get everyone on board.

That’s why we’re running a priority boarding trial at London Paddington for some of our busiest services.

It’s quick and easy to do. All our slots give you at least 30 mins to find us and get on board. Just get in touch through WhatsApp on 07890 608043.

Just let us know:
  • what train you’re catching
  • how many people in your party
  • any special requirements e.g. large buggies
We’ll get back to you as soon as possible and let you know if we have any slots available.

table of priority boarding time slots at stations
09:04 Plymouth  14:04
09:37 Paignton 14:36 Plymouth
10:04 Penzance  15:32 Bristol Temple Meads
10:35 Exeter St Davids 16:04  Penzance
11:04 Plymouth  16:36 Plymouth
11:32 Bristol Temple Meads 17:04 Penzance
12:04 Penzance 18:04 Penzance
12:36 Exeter St Davids 18:36 Plymouth
13:04 Penzance  19:04 Plymouth 
13:32 Bristol Temple Meads 
We’re easy to find at Paddington, just look for the Priority boarding flags. Let us know when you arrive and we’ll take care of the rest.*
It’s that simple.

* We’ll always do our best to board you before our other customers. However, there may be times where circumstances beyond our control, for instance where a train arrives into London Paddington late, where this may not be possible.

Places to go

GWR Intercity Express Train over bridge

Some of the best places in England and Wales are just a train ride away.

For a city break, why not try Bristol, Cardiff, or Oxford, to name a few. Or, perhaps you want to take the kids to London for some sightseeing.

If it’s the beach you want, Looe and Newquay in Cornwall are always popular. Or head to Swansea for the rugged beauty of the Gower Peninsula.

See where GWR can take you.

First Class

GWR First class food

From our lounges at London Paddington and Cardiff, to the comfort of a dedicated carriage you can enjoy that little bit extra when you travel First Class.

Why not splash out!

Find out more about First Class.

Food and drink

On board food and drinks

We’ve got a great range of food and drink to keep everyone happy.

From locally-sourced cakes and sweet treats, to super-tasty snacks, and always something healthy, we’ve got it covered.

Take a look at our full menu.