Stations are often busy places. And sometimes, you need a little bit more time or some help to get everyone on board.
That’s why we’re running a weekday priority boarding trial at London Paddington on 20 trains a day to some of our most popular destinations.
| Time slots for priority boarding | |||
|---|---|---|---|
| 09:04 | Plymouth | 14:36 | Exeter St Davids |
| 09:37 | Paignton | 15:04 | Penzance |
| 10:04 | Penzance | 15:32 | Bristol Temple Meads |
| 10:35 | Exeter St Davids | 16:04 | Penzance |
| 11:02 | Bristol Temple Meads | 16:36 | Plymouth |
| 11:32 | Bristol Temple Meads | 17:04 | Penzance |
| 12:04 | Penzance | 17:36 | Plymouth |
| 12:33 | Exeter St Davids | 18:04 | Penzance |
| 13:04 | Plymouth | 18:36 | Plymouth |
| 13:32 | Bristol Temple Meads | 19:04 | Plymouth |
| 14:04 | Penzance | ||
How it works
All you need to do is book a slot in advance up to 18:00 on the day before you travel.Send us a text through WhatsApp on 07890 608043 and let us know:
- what train you’re catching (it’s best to reserve your seats in advance)
- how many adults and children in your group
- any special requirements (like large buggies etc)
When you arrive, you’ll find us on the main concourse near the ticket office – look out for the large ‘Priority boarding’ flags. One of our friendly team will then help get everyone safely on board. Easy-peasy.