E-vouchers can be used to buy tickets on our website for any National Rail journey booked within 12 months of the issue date. The only exception is Rangers and Rovers. Book your journey online as normal. On the ‘Review’ section, you will be given the opportunity to add your 25-digit e-voucher code.
Any available e-vouchers will be shown and can be used on the payment section. If you’re collecting your tickets from one of our machines, and the e-voucher covers the entire cost, you can use any payment card as ID. However, if it only covers part of the cost, you’ll need the card you paid with.
Remember to take your booking reference number with you. To view your e-voucher, log in to your GWR account
and select ‘e-voucher details’. You’ll see your e-voucher at the top of the page.