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Mobile e-Tickets

With mobile e-Tickets, spend less time queuing at the station and have more time for yourself.

Go from booking to boarding on most GWR journeys in just a few easy steps, plus benefit from:

Book on the go

Buy your train ticket just before your departure*

Paperless tickets

You don’t need to worry about multiple tickets, or them getting lost or damaged

Cheap train tickets

Choose from a greater range of fares, plus no booking fees

Just remember to scan your ticket before boarding.

Simply download or update the GWR app now and be more mobile.

GWR mobile app

Plan your journey door-to-door

Our free app is a faster way to plan, book and check your journey.

Discover the GWR app

Mobile e-Tickets video guide

Find out how to buy a mobile e-Ticket on the GWR app, and how to use it at stations.
GWR Mobile e-Ticket example

How mobile e-Tickets work

  • book your ticket from our app or website
  • choose ‘Download a mobile ticket’ as your delivery option if available
  • open your mobile e-Ticket from ‘My Tickets’ within our app – no need to activate it
  • hold your device against the reader to open the ticket gate*

Where they can be used

Available on single and return fares on most GWR routes*, as well as:

  • Transport for Wales
  • CrossCountry
  • Southern
  • South Western Railway
  • West Midlands Railway


Get all the details by checking out our FAQs on mobile e-Tickets.