Travelling with animals

Whether you’re planning an all-day outdoor adventure or a short trip, we want you and your pets to travel safely and comfortably.

each customer can bring up to two dogs, cats, or other small domestic animals, for free. Dogs must be on a lead, or in a rigid pet carrier. All other pets must be in a pet carrier. You’ll need to keep them off the seats and make sure they don't take up space that customers could use
extra pets cost half the adult fare for the type of ticket you’ve got, up to £5 for a single and £10 for a return
if you have an assistance dog and need help, call our Passenger Assist team on 0800 197 1329 (open 24 hours a day, 7 days a week)
only assistance dogs are allowed in the Pullman dining car
First Class ticket holders can bring dogs into our lounges, if they are on a lead