Advance tickets

Book early and save, on average, more than 50%.*

Advance single tickets are one way tickets available on many of our most popular routes. They’re great value, and numbers are limited, so you’ll need to be quick.

Tickets go on sale up to 24 weeks before travel.*

At a glance

Advance tickets are for travel on specific trains and times. Make sure these are right for you before you buy.

Plan ahead

Book up to 24 weeks before you travel for weekday journeys and 12 weeks for weekends.

Check your journey before you travel.

Can I get a refund on my Advance ticket?

Advance tickets are non-refundable.

Advance tickets (which are valid on a specific train only) for travel up to 31 December 2021 can have their date and time changed for free up until 6pm the day before. If the price of your new ticket is more expensive, you'll need to pay the difference. You can still change your ticket at any time before you travel, but there will be an admin fee of £10.

If you don’t know when your new journey will be, you can ask for a travel voucher instead. This will be valid for 12 months.

Off-Peak and Anytime tickets can also be changed free from admin fees, up to the date of departure.

Find out more about changing your ticket.

If the train the customer purchased a ticket for is cancelled or delayed by more than 60 minutes, special arrangements will be made to accommodate them on another train (although a seat cannot be guaranteed). If the train the customer purchased a ticket for is cancelled or delayed and as a result, customers decide not to travel, a refund will be offered on completely unused tickets and they will not be charged an administration fee.

There may be rare occasions where a cheaper Advance fare becomes available closer to the time of travel, for example if a group booking is cancelled and extra seats become available. Please note that in these circumstances Advance tickets that have already been bought cannot be refunded in part or in full.

Can I change my Advance ticket?

Changes to time or date of travel must be arranged before departure of the first reserved train printed on the ticket, after which the ticket has no value and a new one must be purchased. Customers will need to present the ticket(s) and reservation(s) when they request a change.

Changes to tickets cannot be made on-board the train. If customers board a train without a ticket and reservation for that service, a new ticket must be purchased.

The origin, destination and Train Company or route shown on the ticket(s) must remain the same.

The difference between the price paid and cost of the next suitable fare for the journey is payable, plus a £10 administration fee per person, per single ticket for each change to a journey. If customers change to a train on which a cheaper fare is available, the difference will not be refunded.