Customer and Communities Improvement Fund

Through our fund, we support projects across our network that address an area of social need and benefit local communities.

Bidding is now closed for the 2020/2021 Financial Year

We will now review all the bids received and get in touch with bidders over the autumn if we have any questions. Once we’ve shortlisted bids, the Customer Steering Group will meet to consider the list of proposals. The preferred projects will then be sent to the Department for Transport for approval.*

Previous CCIF funding awards

  • Year 1 summary
  • Year 2 summary
  • Year 3 summary
  • Year 4 summary

If you have any enquiries about the CCIF please email us at

*The current GWR franchise finishes on 31 March 2020. In November 2017, the DfT announced their intention to award a further franchise to GWR, and the 2021/21 CCIF programme is dependent on this being concluded.