Travel update

Trades unions have announced further industrial action, including strike action and action short of strike, that will affect rail services from 13 December 2022 to 8 January 2023.

Should this action go ahead a greatly reduced revised timetable will be in operation across several train operators, including GWR.

On strike days (13/14 and 16/17 December; 3/4 and 6/7 January), only an extremely reduced service will operate on a limited number of routes. Some parts of the GWR network will have no service at all. 

Train services could also be disrupted from 18 December 2022 to 2 January 2023 as further industrial action impacts services.

Online journey planners are being updated with the latest timetable information as soon as is possible.

Passengers are advised to find an alternative way to travel and only travel by train, where services are running, if absolutely necessary. Other train operators are also affected by this action, so onward travel could also be affected.

Where we are able to run services, they are expected to be extremely busy and we are not able to provide bus replacement services.

Customers who have already purchased tickets for strike days can claim a full refund or amend their ticket; those who travel and are delayed may be entitled to delay repay compensation if they are delayed by 15 minutes or more.

We will provide further detail about train times and ticket easements in due course.

Unions taking action:

13-14 and 16-17 December 2022

  • Strike action: RMT (at Network Rail, GWR and a number of other train companies)

3-4 and 6-7 January 2023

  • Strike action: RMT (at Network Rail, GWR and a number of other train operators)

18 December 2022 to 3 January 2023

  • Action short of strike: RMT (at Network Rail, GWR and a number of other train operators)

Frequently asked questions

  • Why have there been strikes?
  • When will the rail strike end?
  • Will I be able to get a full refund on my tickets if I did not travel?
  • I have a season ticket, can I get a refund for the days I don’t travel due to the strike?
  • Can I use my ticket to travel on another day if I cannot travel?
  • I have a Flexi Season ticket, can I claim a refund?
  • Will rail tickets be valid on local bus services?
  • Can I use an off-peak ticket to travel on any train?
  • Can I book passenger assistance to travel?
  • Can I use an Advance purchase ticket to travel?