What's happening?
The customer lifts at Exeter St Davids station will be out of use in early 2026 to enable the lifting mechanism to be replaced.
This important investment will ensure the robust and long-term operation of the lifts to support our customers using the station.
Work is due to start in January on all three lifts and is expected to take up to three months to complete.
Customers unable to use the stairs to transfer between platforms will be transferred by rail staff using an alternative route.
Those who normally change trains at Exeter St Davids are also encouraged to consider using alternative stations instead.
We would like to apologise for any inconvenience caused by this work which has been timed to take place during a quieter part of the year.
Important to note
The alternative step-free route will not be available for use on Sunday 25 January due to planned track maintenance works at Exeter St Davids station.
As a result, there will be no step-free access at the station and customers unable to use the stairs should use an alternative station instead that day.
FAQs
For information about planned engineering work impacting train services visit GWR.com/Upgrade.
The customer lifts at Bristol Parkway station are also being taken out of service for essential maintenance work by Network Rail. Find out more about the lift renewal work at Bristol Parkway.