Meet the new pay-as-you-go GWR touch smartcard

Soon, you’ll be able to effortlessly tap in and out of selected stations in a new pay-as-you-go travel area. Plus, get best value on the day of travel*, with all your train tickets and payments rolled into one using your GWR touch smartcard.

GWR card icon Paperless - leave the faff of tickets behind and just breeze through the barriers

GWR train iconAll train operators - valid on GWR, CrossCountry and Transport for Wales rail services in the pay-as-you-go area

GWR money iconBest value fares*, automatic payments - walk-up fares, plus Weekly Season ticket price capping

GWR Delay Repay icon Delay Repay notifications - we’ll let you know if your journey was delayed and you’re eligible to claim Delay Repay

Get ready and pre-order your free GWR smartcard now

Coming soon in late August 2022, get your GWR touch smartcard now and we’ll let you know when you can start enjoying pay-as-you-go travel with GWR.
  • register for an account or login if you already have one
  • go to ‘Manage smartcards’ within your account and choose ‘Apply for a smartcard’ from the drop-down menu
  • fill out the form and submit your order
  • you should usually receive your free smartcard within five working days

Register or Login


*Get the best value on walk-up fares for the day of travel, plus Weekly Season ticket price capping applied to end-to-end journeys between two stations over a Monday – Sunday 7-day week. Excludes Advance Single tickets. For more details, see How much will I be charged using pay-as-you-go below.

Frequently asked questions

  • What is pay-as-you-go (PAYG)?
  • Where can I travel using pay-as-you-go?
  • How much will I be charged using pay-as-you-go?
  • Can I break my journey using pay-as-you-go?
  • Can I claim compensation for delayed journeys using pay-as-you-go?
  • How do I check the fare charged for my journey?
  • How do I update my payment card details?
  • How soon after I travel will my account or card be charged?
  • What happens if payment for pay as you go fails?
  • What is a continuous payment authority?
  • Setting up pay-as-you-go
  • Setting up for auto Delay Repay notifications
  • Add your Railcard
  • Can I use cash to load credit to my pay-as-you-go card?