Use cursor keys to navigate through tabs
Use cursor keys to navigate through tabs
Use cursor keys to navigate through tabs
Use cursor keys to navigate through tabs
Use cursor keys to navigate through tabs
We advise you check your journey before traveling with us today
There is a good service across our network
We advise you check your journey before traveling with us today
There is a good service across our network
Use cursor keys to navigate through tabs
Use cursor keys to navigate through tabs
Use cursor keys to navigate through tabs
Use cursor keys to navigate through tabs
Use cursor keys to navigate through tabs
National Rail Conditions of Travel
All tickets and travel are subject to the National Rail Conditions of Travel. A copy of the 'National Rail Conditions of Travel' is available from staffed ticket offices or in a PDF to download at www.nationalrail.co.uk/nrcot
INFORMATION:
Under the National Rail Conditions of Travel, you can use your Season Ticket in conjunction with another ticket.
For example, if you hold an Annual Season Ticket between Southampton and London Terminals and want to travel to/from Salisbury, your Season Ticket covers your journey between London and Basingstoke, so you will only need a ticket between Basingstoke and Salisbury.
If you are travelling to a destination not partially covered by your Season Ticket you will need a ticket to cover your full journey.
INFORMATION:
You should be aware that the Season Ticket will need to be surrendered or, in the case of a smart Season Ticket, cancelled, so a refund should only be requested once you have completely finished using it.
Because of the discounts on longer term Season Tickets, refunds are not made pro-rata to the periods before/after surrender and annual Season Tickets may have no refund value after 10 months and 12 days.
For this reason, we recommend that employers' annual Season Ticket loan schemes are set up so that reimbursements are made in 10 equal monthly payments with two 'free' months at the end of the year, rather than in 12 equal monthly payments.
It is not possible to have a partial refund or allow a Season Ticket to be extended for periods of non-use e.g. annual leave.
A day already activated on your Flexi Season cannot be de-activated or refunded. If due to cancellation or disruption you choose not to travel or abandon your Flexi Season journey, please apply to your train operator for consideration of compensation such as “Delay Repay”.
An error has occured during Logging out. Please try again. If it repeats session will be terminated itself after 45 minutes of inactivities.