To keep our customers and staff safe
, we’re limiting the number of spaces available on our trains. So, reserve a space where you can. We’ll confirm the service you’re on but won’t give you a seat number. This will enable customers to spread themselves out once on board.
You can reserve a seat at the same time you buy your ticket on our website, mobile app, or any of our station ticket offices. Alternatively our Customer Support team can book a seat
for you. We will need your ticket details and the exact train you are planning to travel on. If you are travelling with us soon, you can also contact us via Twitter @GWRHelp
, Facebook Messenger @GWRUK
, or on WhatsApp at 07890 608043.
Find out more about seat reservations