We advice you check your journey before traveling with us today
There is a good service across our network
Our charter tells you what you can expect from all of us at GWR, on our trains and at our stations. It sets out the minimum level of service we’re committed to.
You may be able to get your money back if you bought a ticket but did not travel, or were delayed by 15 minutes or more.
If you want to travel with via or avoid option please select this checkbox