Taxi Rank: Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff.
Accessible taxis are available
Impaired Mobility set down and pick up points available
Set- Down / Pick up Points are available at the station entrance and at the rear of the station. Assisted Travel Meeting Point - Gateline at the main entrance concourse. Please notify a member of staff.
Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
Ticket Buying and Collection
In ticket hall
Monday to Friday – 05:30 to 20:30 Saturday – 06:00 to 20:30 Sunday – 07:45 to 20:30
Height Adjusted ticket office counter
Accessible Ticket Machines
Accessible ticket machines are located at the station entrance by the ticket office.
Collection of Pre-Purchased tickets
Applicable Operators: Great Western Railway
Smart cards issued
Smart cards validated
Get Oyster cards here
Use Oyster pay as you go
Top up Oyster cards
Staffing and General Services
Staff help available opening times
Meeting point: Ticket Office.
Monday to Friday – 05:00 to 01:10 Saturday – 05:30 to 01:10 Sunday – 07:00 to 01:10