At a glance
Station Message
Penzance reduced facilities availability
The ticket office will have the following changes to planned opening hours: Sunday 14th December - 08:45 - 16:00
Tickets can be bought from the ticket machine or digitally
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 32
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Penzance Bike Hirepenzancebikehire.co.uk07764 225 535located in town centre
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- Wharf Road Penzance TR18 2LT
- Phone Number
- No
- Web Address
- No
- Note
- Find out more about car parking at this station.
- Opening Hours
- No
- Number of Spaces
- 90
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff. a.
- Airport
- Find out more about links from GWR stations to airports.
- Ticket Office
- On platform 3 Monday to Friday - 06:45 to 19:30 Saturday - 06:15 to 18:10 Sunday - 08:45 to 17:30
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting point: Passenger assistance office on Platform 3 Monday to Friday - 04:50 to 01:45 Saturday - 05:00 to 01:45 Sunday - 07:00 to 22:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Location for rail replacement services
- Bus station adjacent to the station.
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- This lounge is available for passengers who have booked berths for the Night Riviera service. There are also showers available for customers who have booked berths on the Night Riviera train.
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Public Wi-Fi
- Connect to "GWR Free Station WiFi"
- Shops
- No
- Toilets
- Yes
- Baby Changing facilities
- No
- National Key toilets
- The radar key is available from station staff.
- Showers
- Yes
- Trolleys
- Yes
- Tourist information office
- Tourist information office is opposite the station entrance.
- Waiting Rooms
- Yes
- Seating
- No
- Staff help available opening times
- Meeting point: Passenger assistance office on Platform 3 Monday to Friday - 04:50 to 01:45 Saturday - 05:00 to 01:45 Sunday - 07:00 to 22:00
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step Free Category A station - This station has step free access to the platforms. For a video tour of the station visit: https://www.youtube.com/watch?v=meVkZP_vvWA
- Wheelchairs Available
- Yes