This lounge is available for passengers who have booked berths for the Night Riviera service. There are also showers available for customers who have booked berths on the Night Riviera train.
Internet Kiosk Available
Cards and coins
Accessible Public telephones
Connect to "GWR Free Station WiFi"
Baby Changing facilities
National Key toilets
The radar key is available from station staff.
Tourist information office
Tourist information office is opposite the station entrance.
Accessibility and Mobility Access
Staff help available opening times
Meeting point: Passenger assistance office on Platform 3
Monday to Friday – 04:50 to 01:45 Saturday – 05:00 to 01:45 Sunday – 07:00 to 10:00
08001 971 329 or 18001 0800 197 1329 (Textphone)
Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Ramp for train Access
Step Free Access
Step Free Category A station - This station has step free access to the platforms. Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.