At a glance
Station Message
The lifts are out of order between platform 4 and the underpass at Swindon station.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Front of station, short stay car park and platforms 1 and 2
- Storage Spaces
- 197
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Swindon Cycles Superstoreswindoncycles.co.uk01793 700 105located 3 miles from station
- Additional Notes
- Cycles can be carried on our trains free of charge.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- APCOA Parking (UK) Limited
- Address
- Station Road Swindon SN1 1DQ
- Phone Number
- Primary telephone number: 0345 165 2030
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 591
- Daily Rate
- £8.40
- Weekly Rate
- £42.00
- Monthly Rate
- £157.00
- 3 Monthly Rate
- £390.00
- Annual Rate
- £1,140.00
- Taxis
- Taxi Rank: Taxi rank is available at the station entrance
- Accessible Taxis
- Accessible taxis are available. Please request staff assistance.
- Impaired Mobility set down and pick up points available
- Set- Down / Pick up Points are available in the short stay carpark with lift access to the station.
- Airport
- No
- Ticket Office
- Inside main station entrance Monday to Friday - 06:30 to 20:30 Saturday - 06:30 to 19:30 Sunday - 08:00 to 20:00
- Height Adjusted ticket office counter
- Low-level accessible counter is available, all booking office counters have hearing loop fitted.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Accessible ticket machines are located at the station entrance by the ticket office.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting point: Ticket office. Monday to Friday - 05:15 to 00:00 Saturday - 05:15 to 00:00 Sunday - 07:00 to 00:30
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Location for rail replacement services
- Drop off Station Approach / Pick Up Front of the station (Small Ops both drop/pick up on Station Approach)
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Located by the ticket office
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to
- Post Box
- Adjacent station entrance
- Public Wi-Fi
- Connect to "GWR Free Station WiFi"
- Shops
- WHSmith, Coffee shops
- Toilets
- Accessible toilets are located on Platform 1 and 4
- Baby Changing facilities
- Platform 4
- National Key toilets
- The radar key is available from station staff.
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
Platforms 1 and 4
Seating available on all platforms
Monday to Friday - 06:00 to 20:30 Saturday - 06:00 to 20:00 Sunday - 08:00 to 20:30- Seating
- Yes
- Staff help available opening times
- Meeting point: Ticket office. Monday to Friday - 05:15 to 00:00 Saturday - 05:15 to 00:00 Sunday - 07:00 to 00:30
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step Free Category A Station - This station has step free access to all platforms via subway and the lifts via the main entrance subway
- Wheelchairs Available
- Yes
Data unavailable