Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to
Adjacent station entrance
Connect to "GWR Free Station WiFi"
WHSmith, Coffee shops
Accessible toilets are located on Platform 1 and 4
Baby Changing facilities
National Key toilets
The radar key is available from station staff.
Tourist information office
Platforms 1 and 4
Seating available on all platforms
Monday to Friday – 06:00 to 20:30 Saturday – 06:00 to 20:00 Sunday – 08:00 to 20:30
Accessibility and Mobility Access
Staff help available opening times
Meeting point: Ticket office.
Monday to Friday – 05:15 to 00:00 Saturday – 05:15 to 00:00 Sunday – 07:00 to 00:30
08001 971 329 or 18001 0800 197 1329 (Textphone)
Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Ramp for train Access
Step Free Access
Step Free Category A Station - This station has step free access to all platforms via subway and the lifts via the main entrance subway