At a glance
Station Message
All escalators at Abbey Wood are currently out of use due to remedial works. Step free access remains available with all lifts operational.
The lifts are out of order between platforms 1 and 2 and the rest of the station at Abbey Wood station.
Station details
- Bicycle parking
- No
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 0
- Storage CCTV
- No
- PlusBike (Cycle hire)
- No
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- Services running to Heathrow Terminal 2&3, 4 and 5 running from this station via Elizabeth Line.
- Ticket Office
- Monday to Friday - 06:10 to 20:05 Saturday - 06:10 to 20:05 Sunday - 07:30 to 19:30
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Southeastern
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- Yes
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Staff are available to assist from the first to last train.
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
- Customer Services
- Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)
- Location for rail replacement services
Towards Dartford - Bus stop D
Towards Plumstead - Bus stop C
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- Abbey Wood has a Secure Station accreditation.
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- On the paid side of the barrier within the stations ticket hall.
- Separate baby change facilities are also available within the ticket hall on the paid side of the barrier.
- Baby Changing facilities
- Yes
- National Key toilets
- Accessible toilet is located on the paid side of the barrier in the stations ticket hall. This toilet is operated with a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
Upper station entrance - Multiple seating areas around the concourse, partially covered.
Upper ticket hall - Seating Area located past the paid side of gateline
Platform 1&2 - Multiple seats available covered under canopy.
Platform 3&4 - Multiple seats available covered under canopy.
- Staff help available opening times
- Staff are available to assist from the first to last train.
- Helpline Number
- 0343 222 1234
- Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
- Ramp for train Access
- Yes
- Step Free Access
- Accessibility Category A. This station has step-free access to all platforms.
- Staff ramp assistance is always available.
- Accessible seating is available in the ticket hall and platforms.
- Wheelchairs available from first to last train.
- Wheelchairs Available
- Yes