At a glance
Station Message
The brand-new Platform 2 is now open. We’re working to install a Pay As You Go card validator at the new platform. As this isn’t quite ready yet, we encourage passengers traveling to Aberdare who need to tap off at the end of their journey to stay on the train and get off at Platform 1 (the original station platform).
A Pay As You Go validator is located next to the station ticket office and at the end of the access ramp.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- 17 Sheffield stands providing parking for up to 34 bicycles are sited under the shelter in the station car park.
- Storage Spaces
- 34
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- Yes
- CCTV Coverage
- Yes
- Car Park Operator
- Rhondda Cynon Taf County Borough Council
- Address
- - -
- Phone Number
- Primary telephone number: 03333 211 202
- Web Address
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours All Bank Holidays - 24 hours
- Number of Spaces
- 41
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- Monday to Friday - 06:25 to 14:40 Saturday - 07:40 to 15:55
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
There are two accessible ticket machines. One is next to the ticket office at the top of the ramp. Another is near the car park. When purchasing your travel ticket, please obtain a parking ticket from this machine or from the ticket office.
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Location for rail replacement services
- The rail link bus stop is located near the Sobell Leisure Centre.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Yes
- Staff help available opening times
- If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category A.
Wheelchair users, mobility scooter users and customers with reduced mobility may find the steep ramps leading from Abernant Road to both platforms difficult to negotiate.
- Wheelchairs Available
- No