Alexandra Parade

Station details

• Getting to and from the station

  Bicycle parking

  Yes

  Storage Sheltered

  No

  Storage Location

  No

  Storage Spaces

  7

  Storage CCTV

  No

  PlusBike (Cycle hire)

  NextBike cycle hire is available close to the station

  Car Park

  No

  Free of Charge

  No

  CCTV Coverage

  No

  Car Park Operator

  No

  Address

  No

  Phone Number

  No

  Web Address

  No

  Note

  No

  Opening Hours

  No

  Number of Spaces

  No

  Daily Rate

  No

  Weekly Rate

  No

  Monthly Rate

  No

  3 Monthly Rate

  No

  Annual Rate

  No

  Taxis

  visit www.traintaxi.co.uk for details of taxis available for hire

  Accessible Taxis

  No

  Impaired Mobility set down and pick up points available

  No

  Airport

  No

• Ticket Buying and Collection

  Ticket Office

  No

  Height Adjusted ticket office counter

  No

  Induction Loop

  Yes

  Ticket Machines

  Yes

  Accessible Ticket Machines

  Yes

  Collection of Pre-Purchased tickets

  Yes

  Penalty Fares

  Applicable Operators: ScotRail

  Smart cards issued

  No

  Smart cards validated

  Yes

  Get Oyster cards here

  No

  Use Oyster pay as you go

  No

  Top up Oyster cards

  No

• Staffing and General Services

  Staff help available opening times

  No

  Passenger Information Systems available

  DepartureScreens Announcements

  Customer Help Points

  Yes

  Customer Services

  customer.relations@scotrail.co.uk

  Location for rail replacement services

  Buses pick up/drop off on Alexandra Parade. Front of the station on the A8.

  Please click on the link below for the exact Bus pick up location:-

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  Left Luggage

  No

  Lost Luggage

  Monday to Sunday - 07:00 to 21:00

  Ticket Gates

  No

  CCTV

  Yes

• Facilities

  ATM Machine

  Yes

  Bureau de Change

  No

  First Class Lounge

  No

  Internet Kiosk Available

  No

  Pay Phone

  Yes

  Accessible Public telephones

  No

  Post Box

  No

  Public Wi-Fi

  No

  Shops

  No

  Toilets

  No

  Baby Changing facilities

  No

  National Key toilets

  No

  Showers

  No

  Trolleys

  No

  Tourist information office

  No

  Waiting Rooms

  No

  Seating

  Yes

• Accessibility and Mobility Access

  Staff help available opening times

  No

  Helpline Number

  Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

  Helplines Opening times

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

  Ramp for train Access

  No

  Step Free Access

  This is a Category C station. No step free access - stairs to both platforms

  Please take care when boarding/alighting the train at platform 2 as the stepping distance between the train and the platform may be more prominent than at other platforms.

  Wheelchairs Available

  No