At a glance
Station Message
The lifts are out of order between Platform 2 and 3 and the over bridge at Altrincham station.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Platform 1
- Storage Spaces
- 8
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- Northern
- Address
- - -
- Phone Number
- Primary telephone number: 0800 200 6060
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 45
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- At opposite side of bus interchange to station, near to library
- Accessible Taxis
- You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
- Impaired Mobility set down and pick up points available
- No designated area is provided. The station front may be used for set down purposes.
- Airport
- No
- Ticket Office
- Monday to Friday - 06:40 to 20:20 Saturday - 07:10 to 20:20 Sunday - 09:20 to 16:50
- Height Adjusted ticket office counter
- staff make every effort to provide assistance for disabled passengers requiring tickets.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Northern
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Yes
- Passenger Information Systems available
- DepartureScreens
- Customer Help Points
- No
- Customer Services
- 08002006060
- Location for rail replacement services
- Rail Replacement Services will arrive and depart from Stand A at Altrincham bus station.
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 22:00
- Ticket Gates
- No
- CCTV
- No
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- These toilets are operated by TFGM, they are open 24/7 and are in the bus station
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Yes
- Staff help available opening times
- Yes
- Helpline Number
- 0800 138 5560 text relay 18001 0800 138 5560
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category A Station
Separate level access from bus station to Platform 1(Metrolink trams) and from Oakfield Road car park entrance to Platform 4 (to Chester). To Platform 2 (Metrolink trams) and 3 (to Manchester) via Lifts which are available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
- Wheelchairs Available
- No
Data unavailable