At a glance
Station Message
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Station forecourt
- Storage Spaces
- 12
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- SABA UK
- Address
- - -
- Phone Number
- Primary telephone number: 0330 123 5247
- Web Address
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 0
- Daily Rate
- £11.00
- Weekly Rate
- £37.00
- Monthly Rate
- £108.10
- Annual Rate
- £864.30
- Taxis
- Taxi free phone
- Accessible Taxis
- Accessible taxis are available
- Impaired Mobility set down and pick up points available
- Level access from pavement to Booking Hall and Platform 4.
- Airport
- No
- Ticket Office
- At front of station building Monday - 06:00 to 14:00 Tuesday - 06:00 to 19:40 Wednesday - 06:00 to 19:40 Thursday - 06:00 to 19:40 Friday - 06:00 to 19:40 Saturday - 08:00 to 14:45 Sunday - 10:00 to 16:00
- Height Adjusted ticket office counter
- Level access from pavement to Booking Hall - staff member would go into Booking Hall to service customer
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- A Ticket Vending Machine is accessible outside the Booking Hall, for card payment only.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: LNR & WMR
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. Monday - 06:00 to 14:00 Tuesday - 06:00 to 19:40 Wednesday - 06:00 to 19:40 Thursday - 06:00 to 19:40 Friday - 06:00 to 19:40 Saturday - 08:00 to 14:45 Sunday - 10:00 to 16:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Apsley station is accredited under the secure station scheme**
- Location for rail replacement services
Rail replacement vehicles will operate from the bus stops on A4251 London Road, near to Station Drive entrance, outside Holiday Inn.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
- Left Luggage
- No
- Lost Luggage
- No
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Public telephones are not accessible
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- The toilets are located on Platform 4. The toilet facilities are available: Monday - Friday 06:00-19:45, Saturday 08:00-15:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed.
- Baby Changing facilities
- No
- National Key toilets
- N/A
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Yes
- Seating
- Yes
- Staff help available opening times
- This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. Monday - 06:00 to 14:00 Tuesday - 06:00 to 19:40 Wednesday - 06:00 to 19:40 Thursday - 06:00 to 19:40 Friday - 06:00 to 19:40 Saturday - 08:00 to 14:45 Sunday - 10:00 to 16:00
- Helpline Number
- 0800 0248 997
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Ramps are available on the train to provide assistance
- Step Free Access
This station has been classified as a step-free access category B3 station. This means that there is some step-free access, which is in one direction only. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
Please note:Platform 4 is the only step free platform at Apsley station, which is used for southbound services, towards London Euston.
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
- Wheelchairs Available
- Wheelchairs are not available at this station