At a glance
Station Message
The ticket office at Ascot will be closing at 1730 on Friday 8 and Wednesday 13 August 2025.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Platform 1 - Barrier Pass Required
- Storage Spaces
- 44
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Until further notice, the secure cycle compound is not in use.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- 160
- Daily Rate
- £9.90
- Weekly Rate
- £39.50
- Monthly Rate
- £139.30
- 3 Monthly Rate
- £4,179.00
- Annual Rate
- £1,393.00
- Taxis
- No
- Accessible Taxis
- Accessible taxis are located outside the main station building.
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
The ticket office is located on Platform 1.
Ticket Vending Machines are located near the station entrance and in the booking hall.
Monday to Friday - 06:00 to 19:00 Saturday - 07:00 to 19:00 Sunday - 08:10 to 17:40- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: South Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday to Friday - 05:45 to 00:00 Saturday - 05:45 to 00:00 Sunday - 08:00 to 20:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Customer Help points are located on every platform
- Customer Services
- Please contact our Customer Service Centre on 0345 6000 650
- Location for rail replacement services
- Station car park off Station Hill (A330)
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 07:30 to 19:00 Weekend - Closed All Bank Holidays - Closed
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Public Wi-Fi
- Yes
- Shops
- No
- Toilets
- The toilets are located in the Booking Hall on Platform 1. The National key toilets are located in the Booking Hall on Platform 1. The toilet facilities are only available during Ticket Office opening hours.
- Baby Changing facilities
- No
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Heated waiting room on Platform 3.
- Seating
- Yes
- Staff help available opening times
- Monday to Friday - 05:45 to 00:00 Saturday - 05:45 to 00:00 Sunday - 08:00 to 20:00
- Helpline Number
- 0800 5282100
- Helplines Opening times
- Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
- Ramp for train Access
- Yes
- Step Free Access
- Step-free category B1 Station. Level access to Platform 1. Lifts to all other platforms. Step-free access is only available from the main entrance. From the subway entrance on the south side, access to all platforms is via steps only.
- Wheelchairs Available
- Yes