At a glance
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Outside station entrance
- Storage Spaces
- 67
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Some stands available on adjacent council land. For information regarding the dedicated cycle shed, please enquire at the ticket office.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- National Car Parks Ltd
- Address
- No
- Phone Number
- Primary telephone number: 0845 050 70 80
- Note
Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- Opening Hours
- Monday to Sunday - 24 hours All Bank Holidays - 24 hours
- Number of Spaces
- 125
- Daily Rate
- £6.40
- Weekly Rate
- £32.00
- Monthly Rate
- £131.00
- 3 Monthly Rate
- £379.00
- Annual Rate
- £1,314.00
- Taxis
- Outside main entrance, turn left under subway
- Accessible Taxis
- Operated by local companies. Pre-booking advised
- Impaired Mobility set down and pick up points available
- Outside station entrance
- Airport
- No
- Ticket Office
- Monday to Friday - 05:15 to 21:30 Saturday - 05:15 to 21:45 Sunday - 06:10 to 21:15
- Height Adjusted ticket office counter
- Customer Service Staff
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: c2c
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Please call 03457 44 44 22 Monday to Friday - 06:00 to 21:00
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- On platforms, accessible via electronic gates from street level
- Customer Services
Monday - Friday, 08:00 - 20:00
Saturday, Sunday and Public Holidays: 09:00 - 16:00
Christmas Day - Boxing Day: Closed.
0345 744 4422 (option 3, followed by option 3)
- Location for rail replacement services
c2c Rail Replacement down Ferry Road:
- Buses toward London at Bus Stop E, the stop by the crossing adjacent to East Haven Creek (W3W ///season.spike.rests)
- Buses toward Southend at Bus Stop A, the closest stop to the Platform 1 Entrance (W3W ///happy.window.icons)
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 08:00 to 20:00 Weekend - 09:00 to 16:00 All Bank Holidays - 09:00 to 16:00
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Shops
- Yes
- Toilets
The toilets are located on Platforms 1 and 2.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- Baby Changing facilities
- Female toilets
- National Key toilets
- Platform 1. This can be accessed using a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Platforms 1 & 2 Monday to Friday - 05:15 to 22:00 Saturday - 05:15 to 22:00 Sunday - 06:15 to 22:00
- Seating
- Yes
- Staff help available opening times
- Please call 03457 44 44 22 Monday to Friday - 06:00 to 21:00
- Helpline Number
- 03457 44 44 22
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates
- Wheelchairs Available
- No