The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Baby Changing facilities
National Key toilets
The radar key is available from station staff.
Tourist information office
Linked to ticket office hours to platform 1
Monday to Friday – 06:10 to 20:00 Saturday – 06:30 to 20:00 Sunday – 10:35 to 19:40
Accessibility and Mobility Access
Staff help available opening times
Meeting point: Ticket Office.
Monday – 06:00 to 22:00 Tuesday – 06:00 to 22:00 Wednesday – 06:00 to 22:00 Thursday – 06:00 to 22:00 Friday – 06:00 to 22:00 Saturday – 06:00 to 22:00 Sunday – 09:00 to 22:30
08001 971 329 or 18001 0800 197 1329 (Textphone)
Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Ramp for train Access
Step Free Access
Step-free category B3 station - Some step-free access, may be in one direction only. Step free access available to Penzance bound platform, however access to the Plymouth bound platform is only via a footbridge.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.