At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 4
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- East Midlands Railway
- Address
- - -
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 13
- Taxis
- N Anthony 01949 842986
- Accessible Taxis
- Taxi number displayed on useful information poster
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- No
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- No
- Collection of Pre-Purchased tickets
- No
- Penalty Fares
- Applicable Operators: East Midlands Railway
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Assistance provided by on-train staff. Monday to Friday - Closed Saturday - Closed Sunday - Closed
- Passenger Information Systems available
- No
- Customer Help Points
- There is one help point located near the entrance to the station and another help point located on Platform 2 (Grantham bound platform)
- Customer Services
- No
- Location for rail replacement services
- At the front of the station in the car park.
- Left Luggage
- No
- Lost Luggage
- No
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- None
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- There is no waiting room available, however, there is covered seating available on both platforms.
- Seating
- No
- Staff help available opening times
- Assistance provided by on-train staff. Monday to Friday - Closed Saturday - Closed Sunday - Closed
- Helpline Number
- 08000 11 33 23
- Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Passenger assistance is not available at this station, a ramp can be provided by on-train staff to board and leave the train only. If you require assistance please contact East Midlands Railway on 03457 125 678 (option 3) to discuss your travel options.
- Ramp for train Access
- No
- Step Free Access
Category - B
There is level access to Platform 1 (for trains towards Nottingham) from the car park. Step-free access to Platform 2 is available via a level crossing. Access from the level crossing to Platform 2 is via a path and short ramp at a gradient of approx. 1:8. Direct access to Platform 1 from the level crossing is also via a short steep ramp, but this can be avoided via the street.
Regarding the above, the level crossing is inaccessible and requires the manual opening of gates and use of a telephone before crossing, this is not suitable for wheelchair use or if a customer is not able to access gates and use a telephone. The crossing is an uneven surface.
The route to the level crossing is not suitable for wheelchairs or those with a mobility disability and will likely be slippery during winter weather.
This station has tactile paving at the edge of each platform.
- Wheelchairs Available
- No