At a glance
Station Message
Ticket Office Revised Times
The ticket office, toilets and waiting rooms will have the following changes to planned opening hours:
Closed from Saturday 28th June until Monday 7th July
Until Further Notice the Ticket Office will be closed on Saturdays.
Tickets can be purchased via Ticket Machines or Digitally.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Platform 1
- Storage Spaces
- 18
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Please note cycles can be carried on our trains free of charge.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- APCOA Parking (UK) Limited
- Address
- Station Road Bourne End SL8 5QH
- Phone Number
- Primary telephone number: 0345 165 2030
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 50
- Daily Rate
- £3.80
- Weekly Rate
- £19.00
- Monthly Rate
- £70.00
- 3 Monthly Rate
- £210.00
- Annual Rate
- £710.00
- Taxis
- No
- Accessible Taxis
- Accessible taxis are available by contacting local taxi firms
- Impaired Mobility set down and pick up points available
- No
- Airport
- Find out more about links from GWR stations to airports.
- Ticket Office
- Monday to Friday - 06:05 to 12:35 Saturday - 07:05 to 13:35 Sunday - Closed
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
Meeting point: Waiting shelter platform 2.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Monday to Friday - 06:15 to 13:15 Saturday - 07:15 to 14:15 Sunday - Closed- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Location for rail replacement services
- Bus stops outside station.
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Public telephones are not accessible
- Post Box
- No
- Public Wi-Fi
- Find WiFi Hotspots near this station
- Shops
- Vending machine on Platform 1
- Toilets
- The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
- Baby Changing facilities
- No
- National Key toilets
- The radar key is available from station staff.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Within the ticket office on platform 1.
- Seating
- Yes
- Staff help available opening times
Meeting point: Waiting shelter platform 2.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Monday to Friday - 06:15 to 13:15 Saturday - 07:15 to 14:15 Sunday - Closed- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Step Free Category B1 Station Step free access available to both platforms. Please note that access to the platforms from the adjacent car park is via a short ramp.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
- Wheelchairs Available
- No