At a glance
Station Message
The ticket office at Brentford will be closed on Friday 1, Monday 4 to Wednesday 6 and Friday 8 December 2023.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Platform 1 and car park
- Storage Spaces
- 66
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- 18
- Daily Rate
- £5.20
- Weekly Rate
- £20.70
- Monthly Rate
- £73.50
- 3 Monthly Rate
- £220.50
- Annual Rate
- £735.00
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
The ticket office is located on Platform 2.
Ticket Vending Machines are located on platform 1 (London direction).
Monday to Friday - 06:30 to 10:30 Saturday - Closed Sunday - Closed- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: South Western Railway
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- No
- Passenger Information Systems available
- DepartureScreens
- Customer Help Points
- Customer Help points are located on every platform
- Customer Services
- Please contact our Customer Service Centre on 0345 6000 650
- Location for rail replacement services
To Hounslow: Boston Manor Road (A3002) Bus Stop SK
To Kew Bridge: Boston Manor Road (A3002) Bus Stop SM
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 07:30 to 19:00 Weekend - Closed All Bank Holidays - Closed
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Find WiFi Hotspots around Brentford station
- Shops
- No
- Toilets
- The toilets are located on Platform 2. The National key toilets are located in the Booking Hall on Platform 2; these toilets are operated by a radar key.
- Baby Changing facilities
- No
- National Key toilets
- The National key toilets are located in the Booking Hall on Platform 2; these toilets are operated by a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No waiting room but seating available on the platform.
- Seating
- No
- Staff help available opening times
- No
- Helpline Number
- 0800 5282100
- Helplines Opening times
- Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
- Ramp for train Access
- Yes
- Step Free Access
- Step-free category A Station. Level access from either side of station. Lifts between platforms or alternative step-free route via street (under 400m).
- Wheelchairs Available
- No
Data unavailable