At a glance
Station Message
The station car park gets very busy and is often full on weekdays. There is currently no alternative parking available nearby. An overflow car park is under construction and will be open later this year.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Platform 1
- Storage Spaces
- 8
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- APCOA Parking (UK) Limited
- Address
- Station Wharf Castle Cary BA7 7PE
- Phone Number
- Primary telephone number: 0345 165 2030
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 178
- Daily Rate
- £4.00
- Weekly Rate
- £20.00
- Monthly Rate
- £60.00
- 3 Monthly Rate
- £160.00
- Annual Rate
- £467.00
- Taxis
- Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff.
- Accessible Taxis
- Accessible taxis are available
- Impaired Mobility set down and pick up points available
- Set- Down / Pick up Points are available at the station entrance.
- Airport
- Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
- Ticket Office
- Monday to Friday - 07:30 to 18:30 Saturday - 07:30 to 16:30 Sunday - Closed
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting point: waiting room. Monday to Friday - 07:00 to 19:00 Saturday - 07:00 to 19:00 Sunday - 14:00 to 19:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Location for rail replacement services
- Station car park
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Public telephones are not accessible
- Post Box
- No
- Public Wi-Fi
- No
- Shops
- Mobile coffee shop by station entrance
- Toilets
- Platform 1
- Baby Changing facilities
- No
- National Key toilets
- The radar key is available from station staff.
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- In ticket hall Monday to Friday - 06:30 to 21:30 Saturday - 06:30 to 21:30 Sunday - 14:50 to 21:30
- Seating
- Yes
- Staff help available opening times
- Meeting point: waiting room. Monday to Friday - 07:00 to 19:00 Saturday - 07:00 to 19:00 Sunday - 14:00 to 19:00
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Step Free Category B2- Station Step free access available to the Westbury-bound platform. Platform 2 can only be accessed via the footbridge on the station or using the barrow crossing (only when the station is staffed).
Safety warning - Please be aware that this station is currently having tactile paving installed. At this time there may be no or partial tactile paving on the platform edge. Please take extra care when using this station.
- Wheelchairs Available
- Yes
Data unavailable